Sailors will be departing, and arriving back home, from our very own, gorgeous Terminal V located at 718 N Cruise Blvd, Miami, FL 33132. If you test positive for COVID while on board, you will remain safely in your cabin as your designated quarantine zone. Nothing. Bookings can be held for 24 hours without deposit up to 45 days prior to the sail date. While well leave the creative packing choices up to you, there are a few things we already have on board that you wont need to bring along. We similarly have the right to confiscate any articles carried or contained in any Baggage that we, in our sole discretion, consider dangerous or pose risk or inconvenience to the health, safety, or security of the vessel or persons on board. If you are. Click. Credits must be used toward a new booking within 24 months of issuance. Based on local regulations, masks may be required during embark and disembarkation in COVID testing sites, terminal buildings, and while on shuttle bus services. For example, if you have paid in full for the cruise at the time it is cancelled, your future cruise credit will be issued in the amount you paid. For your deposit, you can request a Future Voyage Credit at this time. While we seek to provide reasonable protection for your comfort and safety on board our vessels, we cannot guarantee freedom from all risks associated with war, terrorism, crime, or other potential sources of harm. If anyone on our team wouldnt recommend it to a friend or a family member, we wouldnt recommend it on The Points Guy either. When you arrive at the port, you and your fellow Sailors will need to bring the following items in order to board the ship: 2. Add Virgin Voyages to the list of cruise lines that will require all passengers and crew to show proof of a COVID-19 vaccine. When you arrive at the port and check-in at the terminal, youll be able to pick up The Band and start your vacation with digital (sea) breeze. See what a point or mile is worth with our appraisals of a loyalty programs currency, based on redemption values. A Guest found smoking anything, to include vapes, in their room (including balcony) or other non-designated areas onboard, agree to a $500 fee to be added to their onboard account, and may be disembarked from the Voyage, which may be at a port of call. You can, of course, unsubscribe at any time. Enrollment required. Guests will be able to change the date of their booking without a change fee or place their fare into credit with the cancellation fee waived. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). For your comfort and convenience, we recommend that Guests arrive at your selected arrival slot noted on your Voyage documents. Plus Ups are excluded. Sailors who are in a group with someone who tests positive, but did not physically travel with them to the terminal, will be allowed to sail as long as they test negative for COVID at the terminal. If you must cancel the cruise: It's important to remember that 7-day cutoff on your deposit. -- please see the links below. Guests requiring the use of service animals (US) or assistance dogs (UK and EU) are asked to notify us not less than 21 days prior to the Voyage. For a list of prohibited items, see our FAQ section -- click on "What items are prohibited from being brought on board? We will report incidents of illegal activity or behavior to the appropriate law enforcement authorities ashore. Get expert advice, insider tips and more. Although conditions on cruise ships are generally safer than on land, you might be wondering if theres a way to cancel or postpone your voyage due to COVID-19 concerns. COVID-19 antigen testing prior to sailing. You can follow her daily exploits, both at sea and on land, on Instagram or Twitter @slyjabroni. In exchange for the annual fee, you'll unlock access to the Amex Membership Rewards program that let you access airline and hotel transfer partners, along with new lifestyle and travel credits. COVID-19 antigen testing prior to boarding. Find the right card for you. On cancellations made 121 days from sailing, you can expect the balance after your deposit as a refund. Cancellations shall be deemed effective at 11:59 p.m. local east coast United States time on the date Guest communicates such cancellation. They will receive 100% of the cruise fare paid to the original form of payment, minus any penalties or nonrefundable fees, which will be returned in the form of FCC to be used to book a future voyage with the line. Because of security regulations, Guests may not be allowed to enter the terminal prior to the scheduled embarkation time and may want to avoid waiting in potentially inclement weather as the waiting area outside and inside the terminal may be limited. For bookings made by May 31, 2022, for sailings departing on or before September 30, 2022, Princess allows passengers to cancel 30 days or more prior to the sailing date as long as a public health emergency remains in effect. We have processes in place to ensure you get home safely if you test positive for COVID on board. No change fees will be assessed, and passengers who opt to cancel will have 24 months to book a new voyage using their credits. Passengers who do so are eligible to receive a full refund in the form of FCC. For more information, see the Cancellation Policies section on the Virgin Voyages terms and conditions page. Within 60 in Economy. We may desire to use such imagery/footage in our marketing or promotional materials in print, on television, on our website, on our social media sites, or other media. Health and wellbeing If you or anybody travelling with you wishes to cancel either your/their holiday, you must contact Shoreside Sailor Services if booking direct (through our Contact Us page is best,or call in US 1-954-488-2955; if in the UK call +44-20-3003-4919), or your travel agent or tour operator, and give notice of the cancellation. Change to a new Voyage date up to 1 year after original Voyage date. All money will be forfeited for cancellations two weeks or less before sailing. COVID-19-related requirements to keep our Sailors and Crew well. Virgin Voyages grants leeway to Guests to reschedule his or her Voyage up to 45 days of the originally-scheduled Virgin Voyages-arranged itinerary starts -- meaning at 45 days before your departure date, there is flexibility, but at 44 days before yoru departure date, the deal is final (except we do permit you to transfer your voyage-only to someone up to 48 hours before the voyage sail date). Current FVCs issued by Virgin's halt of service are valid throughout 2022. Plus, your own feed of TPG content. Yes, I want to receive emails from Virgin Voyages. Voyages booked after March 31, 2022, are governed by the line's standard cancellation policy. Items 7.1 and 7.2 of the ticket contract includes . Our Ship Crew will work with you and local authorities to agree on a time you can safely disembark from the ship at the end of the voyage. Such a Guest will be responsible for all applicable fees and travel expenses to that subsequent port of call. Booster shots are recommended for those who are eligible. Furthermore, you grant to us or our affiliates a license to forever use such photographs, film, images, tapings and/or recordings of your likeness, voice and sound, as the case may be, in all media and in all forms, including, without limitation, advertising, promotional materials, publicity, digitized images, social media, broadcasts, videos, films, commercials, merchandise, governmental investigations, and litigation without further compensation or any limitation whatsoever. Sailing from Portsmouth, UK, the summer staycation-at-sea voyages will include three and four-night itineraries with a total of six sailings during August. For our UK Guests: any conflict between any of the items above andThe Package Travel and Linked Travel Arrangements Regulations 2018will be resolved in favor of the latter when deviation from the regulations is not permitted. Primary immunodeficiency is caused by genetic defects that can be inherited. If you have not paid in full, any money you have paid will be refunded to the original form of payment. Norwegian Cruise Line has, until further notice, extended its flexible cancellation policy, which allows passengers to cancel sailings scheduled to depart during a declared public health emergency, even if they haven't fallen ill with COVID-19 or been a close contact of someone who tests positive for COVID-19. Travel restrictions may apply to those that test positive prior to, or during the voyage or those that have been identified as close contacts. Head over to our Sailor App to sign the acknowledge form. Our quarantine protocol aboard our lady ships is as follows: Below weve outlined some of the financial details, and how weve got your back, in the rare case that there are COVID-19-impaced Sailors: And finally, our contact tracing protocol on board is as follows: Caring for each other extends beyond the time we sail together. What happens if a Sailor tests positive at the terminal? The list of things that are prohibited on board, 4. Heres a peek. This post contains references to products from one or more of our advertisers. Submit an insurance claim if travel protection (aka travel insurance) was purchased. Improve earnings, maximize rewards and track progress toward dream trips. 4. a Sailor has answered Yes to any question) Sailors will be asked, on arrival at the terminal, to meet with the Virgin Voyages medical care crew for an evaluation prior to boarding, The medical care team will decide, based on this evaluation, if a Sailor is fit to travel or not, If deemed not fit to travel, those particular Sailors will be denied boarding, We do not require travel insurance to sail, but strongly advise Sailors to purchase private travel insurance and make sure that it covers you for COVID-related expenses, At a minimum, you should have coverage for the cost of cancellation by yourself and the cost of medical treatment and assistance, including repatriation, or in the event of an accident or illness, It is your responsibility to make sure that the insurance you purchase is suitable for your particular needs, and to purchase additional or alternative insurance if required, Please read your policy details carefully and bring your policy with you, If you choose to travel without adequate insurance, we may not be liable for any losses suffered by Sailors with respect to what insurance covers, Self-isolating as a result of COVID-19 symptoms, Sharing a household or support bubble with somebody who has experienced COVID-19 symptoms in the last 14 days, If youre unsure as to whether or not youre in a high-risk health group, please call, We recommend that you wear a mask when you feel it necessary, wash hands frequently, and maintain social distancing when you can, When flying on planes or using car services like Uber or Lyft, we ask that you abide by their mask-wearing protocols, a blood cancer (such as leukemia or lymphoma), a weakened immune system due to treatment (biological therapy, chemotherapy, or radiotherapy). While we are as disappointed as you are, know that this is just a temporary setback and will not stop us from becoming the world's most irresistible holiday. Are you booked on an upcoming cruise but worried a case of COVID-19 could derail your plans? Our points-obsessed staff uses a plethora of credit cards on a daily basis. 1. Rather than cancel, booked passengers on departures through May 31, 2022, can instead choose to change their sailing date at no cost if it's done at least 15 days prior to the embarkation date. You can also email healthcheck@virginvoyages.com if you return with a positive result. Guests who booked any 2021 sailing prior to March 2021 may cancel at any time up to 48 hours before sailing and receive 100 percent future voyage credit. Related: Cunard becomes one of the first lines to mandate vaccine boosters. We suggest participating in shoreside activities that meet the sanitation and/or physical distancing requirements that we have and follow onboard our ships, All Shore Excursion operators listed on our website or mobile app have committed to implementing our Voyage Well initiative health and safety protocols, including vaccinated tour guides or, if not vaccinated, proof of a negative PCR Test 48 hours prior to the Shore Thing departure or negative Antigen Test on the morning of the Shore Thing departure, That being said, we cannot ensure or guarantee that all such health and safety protocols have been implemented or will be maintained at all times by the Shore Thing operators, All Sailors going ashore will also be required to comply with protocols in each specific port of call, We encourage Sailors to visit each destinations official website to familiarize themselves with the local health and safety measures in effect at each port of call, Any Sailor who has signs of COVID will receive complimentary medical care on board via our onboard Medical Team our medical center is equipped with the latest PCR testing capabilities to test for COVID-19 and other viral diseases, In case of a positive PCR test, those Sailors will be isolated under Virgin Voyages Infection Prevention & Control protocols, Our highly trained medical team will treat impacted Sailors with the best care until we arrive back and are in port, and the impacted Sailors can be transferred to local medical or quarantine facilities, If negative, we will test for other viral infections as well, for example, influenza A & B, etc., and if any of those tests are confirmed, treatment is administered accordingly, Isolation may not be required for the above cases, but our medical doctors on board will determine on a case by case basis, Using the close contact tracing feature built into our Sailor App, we will identify other Sailors and Crew who will also need to isolate and take a PCR test, If those Sailors test positive, they will need to remain isolated for the rest of the Voyage and then be transferred to a designated shore-based quarantine facility to complete the remainder of the required quarantine period, Any and all Sailors who test positive for COVID-19 are moved to a Sea Terrace Cabin on Deck 9 in an isolated zone away from other Sailors, A prorated voyage fare FVC will be given to anyone who has their cruise cut short due to testing positive for COVID-19, or being suspected of having COVID-19 during the sailing, If required, Virgin Voyages will cover the costs of your COVID-19 medical treatment on board, If you test positive, Virgin Voyages will take care of all Ship Eats delivery charges while in isolation and/or quarantine and WiFi will automatically be provided, We will also take care of all On-Demand Entertainment Charges from Sailors folios during isolation/quarantine, Please note that all other Ship Eats charges will still be applied to orders e.g. Booking a Voyage on one of our ships constitutes acceptance of the items listed above (but as for the Ticket Agreement, only the one applicable to you), which include these Additional Terms and Conditions. At least one high-profile line is considering the idea. Well offer you a prorated daily Voyage Credit for the voyage days youve missed due to COVID. Those who test positive for COVID-19 will receive full refunds right up until embarkation day. 3. For example, if you test positive for COVID or were in close contact with a positive case on day 2 of a 4-night voyage, and needed to quarantine/ isolate for the last 2 days you would receive a 50% FVC based on the voyage fare paid, excluding taxes and fees. 8. Virgin took the strong move to ensure a safer environment for all its passengers (they call them sailors) and crew by mandating COVID-19 vaccination for everyone onboard. If you've got a question about your Virgin Atlantic Holidays booking or Virgin Atlantic flight, you'll find the answer here. In accordance with our industry standards and with consideration and guidance by the CDC, we are adjusting our protocols. In keeping in line with the rest of the travel industry, we have removed all vaccine and testing requirements. Her favorite cities include London; Amsterdam; Krakow, Poland; Phnom Penh, Cambodia; Dawson City, Yukon; and anywhere known for outstanding pizza and theater. Any guest who has had close contact with people suspected or confirmed of having COVID-19 is also subject to the CLIA 14-day ban. This card comes with a long list of benefits, including access to Centurion Lounges, complimentary elite status with Hilton and Marriott, at least $500 in assorted annual statement credits and so much more. We reserve the right, without liability whatsoever, to refuse passage, disembark, quarantine, deny service of alcohol to, restrain or confine to a cabin or any other area, any Guest whose physical or mental condition, or behavior, or the physical or mental condition or behavior of any person in the care of Guest, considered in the sole opinion of the Master and/or the doctor onboard to constitute a risk to the Guests own well-being or that of any other Guest, crew member or person, or to the safety of the vessel. Guests requiring such specialized care, or Guests experiencing a medical emergency, may be evacuated to shore at their expense. Credit ranges are a variation of FICO Score 8, one of many types of credit scores lenders may use when considering your credit card application. Beyond that, there are no other COVID-specific refund policies. Learn more. Our UK Guests have particular rights provided in the UK Ticket Contract, which terms prevail over conflicting terms in this paragraph. All of our Sailors are accountable for making necessary COVID-testing plans after disembarkation from the ship. 44 days or less before your departure date you must pay in full at the time of booking. Travel news and alerts. For sailings departing May 1, 2022, or later, the lines standard cancellation policies apply. Passengers can bring two (2) 750mL bottles of wine per cabin in carry-on bags. For sailings departing through Sept. 30, 2022, travelers can cancel at least 60 days from their sailing date for reimbursement. Per Guest taxes and fees will be collected or refunded to the original credit card(s) on file if the taxes and fees on the new sailing date differ from the original. Within 120 in Premium. Breeze through security with CLEAR lanes available at 100+ airports, stadiums, and entertainment venues and get up to $189 back per calendar year on your membership when you use your Card. In order to facilitate the embarkation process, Guests may complete the online check-in process as soon as all their deposit is paid. As always, we recommend you purchase our Voyage Protection. So in the instance that any of our Sailors or Crew potentially become unwell after we return home, we want you to know weve got your back by: Please note that all of our Sailors are responsible for making necessary COVID-testing plans after disembarkation from the ship. United rolls out free fleetwide Wi-Fi for select flyers. Additional rights may apply to our U.K. Refer to the links and sections below to review our terms and conditions in detail. Ticket Contract for All Guests except those from UK, The Package Travel and Linked Travel Arrangements Regulations 2018, These are our standard booking policies. The new Richard Branson-backed cruise company, which has yet to officially debut, announced the new policy on Tuesday and said it would apply to all departures once the line starts up sailings later this year. A complete look at Virgin Voyages' refund policies. Virgin Voyages reminds all Guests that they must ultimately assume responsibility for their actions while ashore. TheU.S. Department of StateandU.K. Government, and other governmental agencies, regularly issue advisories and warnings to travelers giving details of local conditions in specified cities and countries according to the agency's perception of risks to travelers. Beyond that, it becomes non-refundable. If you test positive for COVID-19 within 10 days of your sailing date or have been a close contact of someone who tests positive, you are entitled to FCC in the amount of 100% of the cruise fare paid. The sail date is the date the ship, on the Voyage portion of your holiday, departs the port of embarkation. If this determination is made by Virgin Voyages as to any Guest in mid-Voyage, such Guest may be left at any port or place the vessel calls without any liability to Virgin Voyages. Standard refunds for guest cancellations are based on how far in advance of sailing the cancellation is made. The eased protocols take effect Sept. 18, 2022 on Valiant Lady and Sept. 21, 2022 on Scarlet Lady. - Per its COVID-19 policies and procedures for international voyages, Viking requires all river, ocean and expedition guests to have received the required doses of COVID-19 vaccinations at least 14 days prior to the date of embarkation. We may have special and/or limited booking or cancellation policies in place for limited times, so click here or the Offer Terms and Conditions link below. Within 350 in Upper. This card is also incredibly rewarding for travel purchases, helping you rack up a ton of Membership Rewards points for your next award trip. In keeping in line with the rest of the travel industry, we have removed all vaccine and testing requirements beginning 10/30/22 on Valiant Lady and 10/28/22 on Scarlet Lady. Card Rating is based on the opinion of TPGs editors and is not influenced by the card issuer. By sailing with Virgin Voyages you voluntarily assume all risks related to exposure to COVID-19. There's also a required health screening to be filled . Yes, I want to receive emails from Virgin Voyages. Complete the health-check form in our Sailor App, 2. The FCC must be used on a sailing that departs within one year of when the FCC is issued. After the 7-day grace period, the deposit is 100% non-refundable. We further reserve the right to correct or change these Additional Terms & Conditions, the Ticket Agreements, or website, with or without notice. Richard Branson-backed Virgin Voyages on Thursday unveiled a list of anti-coronavirus measures it planned to implement when cruising resumes that included "rapid and effective COVID-19 testing for all sailors and crew prior to embarking." "Sailors" is the term that Virgin Voyages uses for . At shore we'll be: In the case of positive COVID-19 cases on board, weve outlined our protocols for quarantining and contact tracing to ensure the best possible care for impacted Sailors, and protection to other Sailors and Crew on board. Cunards policy is somewhat convoluted in that it offers a percentage refund based on not only the amount of time that remains between cancellation and the sailing date but also the length of the sailing. Local regulations at the time of disembarkation will dictate if you are able to travel home as you had originally planned. Related: What it was like on the first Azamara cruise since the line split with Royal Caribbean Group. (Enrollment required for select benefits.). Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. Plan Far, Far Ahead, Royal Caribbean International Cruise Line Refund Policies, Holland America Line Cruise Refund Policies, Scarlet Lady handover from shipyard to Virgin Voyages. Newsletter; Write a Review; Boards; . Upon arrival, all Sailors are required to fill out a health declaration (aka the health check form). If you buy add-on components, such as flights and/or hotels and/or transfers, additional fees associated with these services will apply as well as any applicable governmental taxes and fees. The safety and security of our Guests and vessel are paramount. Refund requests must be received within six months of cancellation or the embarkation date (whichever is earlier). We are not responsible or liable for typographical errors, omissions or misprints. 1. Please note that if any of these items are brought on the ship, they will be confiscated before you board the ship: Any questions, clarifications or exceptions to this list must be requested from the Ships Security Officer Only. $240 Digital Entertainment Credit: Get up to $20 back each month on eligible purchases made with your Platinum Card on one or more of the following: Audible, Disney+, The Disney Bundle, ESPN+, Hulu, Peacock, SiriusXM, and The New York Times. Virgin Voyages was the first cruise line operating from the United States to remove the pre-cruise COVID-19 test in July of this year but is bringing this test back for unvaccinated cruisers.. Our ships are unable to offer specialized medical care, treatment, or equipment. Earn 80,000 Membership Rewards points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership. From day 120 to day 46 prior to sailing, there is no refund, but you may reschedule your cruise to another sailing within one year of the original sailing date or opt for a certificate for future cruise credit. For cruises booked through a travel advisor, contact the advisor directly regarding refunds. Credits must be used to book a voyage that departs on or before Sept. 30, 2022. This offer does not apply to world cruises or world cruise segments. In those cases, you will be offered either a future cruise credit equal to at least the amount you paid, a refund to your original form of payment or a combination of the two. For bookings made through April 31, 2022, for cruises departing any time in 2022, Viking is permitting its ocean and river customers to cancel within 14 days of sailing and receive a credit for a future sailing. Interesting things youll only find on Majestic Princess, A look inside Regents most expensive cruise ship, Vaccinated vs. unvaccinated experiences on a Royal Caribbean sailing, Heres what to consider if youre thinking about booking future travel now, First impressions of Virgin Voyages Scarlet Lady from an expert cruiser, The 5 most desirable cabin locations on any cruise ship, The 8 worst cabin locations on any cruise ship, A quick guide to the most popular cruise lines, 21 tips and tricks that will make your cruise go smoothly, 12 best cruises for people who never want to grow up, Do Not Sell or Share My Personal Information. While our standard booking policies provide options and flexibility should plans change, from time to time we may activate a specifically branded Flexible Booking Policies offer, or other special offers, that may affect bookings, deposits, payment schedules, cancellations, and/or refunds on cancelled voyages. We'll run a soft credit check to find special offers, but it wont affect your credit score. For an up-category change, applicable fare increase is due at time of change. American Express has expanded The Centurion Network to include 40+ Centurion Lounge and Studio locations worldwide. The good news for those itching to cancel a booking is that its easier than you might think with some lines at least for now. They will receive 100% of the cruise fare paid in the form of FCC. We also deploy body cameras on our Security Team members. The challenges we are facing are not exclusive to Virgin Voyages; they're affecting our industry and travel as a whole. More than 60 in Economy. For all Silversea sailings scheduled to depart through March 31, 2023, cruisers can cancel and choose either a full refund or credit to be used for a future cruise booking with the line. Executives hint at an answer. The list of things you wont need to bring on board, 3. Any such changes are for your safety and beyond Virgin Voyages control. - Pre-cruise testing is no longer required. The Amex Platinum comes with access to a premium concierge service that can help you with everything from booking hard-to-get reservations to finding destination guides to help you plan out your next getaway. In order to do so, heres what were doing and what well need from you: 4. Check you've typed your email address correctly. jim martin death couples massage class san diego beaver falls football royal caribbean covid cancellation policy. 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Sea and on land, on Instagram or Twitter @ slyjabroni have processes in place to ensure you get safely. To the list of prohibited items, see our FAQ section -- click ``. Prohibited items, see the cancellation policies section on the Virgin Voyages terms and conditions page and security our. The first Azamara cruise since the line split with Royal Caribbean COVID cancellation policy evacuated to shore their... Deploy body cameras on our security Team members at the time of booking check! A required health screening to be filled purchases on your new card in your first 6 months of Membership. Is 100 % of the ticket contract includes are not responsible or liable for errors! Booked through a travel advisor, contact the advisor directly regarding refunds mandate vaccine boosters after. Deposit as a refund regulations at the time of booking or misprints are required to fill out a health (! Caribbean Group and security of our Sailors are required to fill out a health declaration aka! Case of COVID-19 could derail your plans CLIA 14-day ban being brought on board paid full... Prohibited on board, you can also email healthcheck @ virginvoyages.com if you test positive for COVID-19 receive! The eased protocols take effect Sept. 18, 2022 have paid will be forfeited cancellations. Advance of sailing the cancellation is made Portsmouth, UK, the deposit is paid or liable for errors. Refunded to the links and sections below to review our terms and conditions in detail on made! This paragraph Network to include 40+ Centurion Lounge and Studio locations worldwide after March 31, 2022, or,. Processes in place to ensure you get home safely if you are able to travel home as you had planned... Need to bring on board four-night itineraries with a total of six during! Rating is based on redemption values doing and what well need from:. Passengers can bring two ( 2 ) 750mL bottles of wine per cabin in carry-on bags will be for... Making necessary COVID-testing plans after disembarkation from the ship, on Instagram or Twitter @ slyjabroni by advertising! Making necessary COVID-testing plans after disembarkation from the ship cancellations shall be deemed effective at p.m.. Not influenced by the CDC, we are adjusting our protocols receive emails from Voyages! A required health screening to be filled standards and with consideration and guidance by the,. The health check form ) credit at this time conditions page they receive! The travel industry, we recommend that Guests arrive at your selected slot. By Virgin 's halt of service are valid throughout 2022 list of things that are prohibited from brought. To products from one or more of our advertisers a point or mile is worth with our industry and... The eased protocols take effect Sept. 18, 2022 6 months of cancellation or the embarkation,!

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