9.4 Whilst we try to ensure that all Resale Ticket listings are error-free, sometimes technical or other errors may occur. In such circumstances, if you (seller) have already received payment for the relevant Resale Tickets, you will not be able to obtain a refund in respect of such tickets under our. We are having the team with vast experience who always do the research and shape the information in more valuable ways for you. NetworkBuildz is a team of experts those specializes in Networking and Technology space. Please note that we cannot downgrade tickets or exchange your tickets between dates. 9.9 Once payment has been made, your order will be processed, and an order confirmation will be issued. All prices are displayed in the currency that they will be charged in, and we accept no responsibility or liability for additional charges you may be subject to by your credit or debit card provider, or any currency exchange rate fluctuations, which are entirely at your risk. This may be that no action is required (because we will cancel the original tickets and reissue/deliver brand new tickets directly to the buyer) or that you must send the exact Resale Tickets ordered by the buyer within the delivery timeframe specified by us. 24 hour right of return from time of purchase. We may be able to help with an exchange if the event is at least 24 hours away (though for some events we may need 48- or 72-hours' notice). You can conveniently do so on Disneyland.com or Disneyland mobile app, provided that: 1) the dates are in the same tier for your one-day ticket (or the new date is in a lower tier), and 2) there are park reservations still available. Unfortunately, tickets purchased through third parties cannot be altered using the official app(s). 10.1 Many Resale Tickets will be delivered via e-delivery directly into your Ticketmaster account and you are responsible for ensuring that you log into your Ticketmaster account and download the Resale Tickets in good time prior to the event. We believe bragging rights are in order. 2. If there is something more to add or any suggestions then please reach out to us with "Contact Us" section. Except as provided in the previous sentence, this Ticket Exchange Policy does not create any right enforceable by any person who is not a party to it but does not affect any right or remedy that a third party has which exists or is available apart from the Contracts (Rights of Third Parties) Act 1999. NetworkBuildz aims to help people to connect, communicate and collaborate in secure and better way. In accordance with Danish legislation Lov om visse forbrugeraftaler 17 stk. Remember, the receiver's email address must be different to the sender's email address. Step 1 Access your tickets through the Titans Mobile App on your mobile device. If you bought tickets by phone, create a My Ticketmaster account now! Any missed carrier collections (be it the fault of you or the carrier) and/or any notification of a failed delivery that you receive must be notified to us as soon as possible and in any event, in advance of the date of the relevant event. A venue may release more tickets for Ticketmaster to sell as the event date approaches. Being such a popular ticketing platform, It also provides options for exchanging and upgrading tickets for events. Missed Event Insurance Terms and Conditions, European Union Online Dispute Resolution Platform, 1.2 We operate an online marketplace where you can purchase primary tickets and resale tickets, as well as other items in connection with events. 9.16 All Resale Tickets purchased via the Ticket Exchange remain subject to: (i) clause 8 (Ticket Rights and Obligations), clause 9 (Ticket Restrictions) and clause 10 (Event Timings and Admissions) of our. Ticketmaster sells tickets on a strict no refunds, exchanges or cancellations policy. If you wish to upgrade a ticket, this can be done subject to availability. Your guest will need a . Simply click on "My Tickets" in the mobile app, then "Change Ticket" on the next page. Prices vary by concert, so any additional charge would need to be paid at the time of the exchange. 14.6 We will not be liable to you for failure to perform any of our obligations under this Ticket Exchange Policy to the extent that the failure is caused by a force majeure event (meaning any cause beyond our reasonable control including without limitation, acts of God, war, insurrection, riot, civil disturbances, acts of terrorism, fire, explosion, flood, theft of essential equipment, malicious damage, strike, lock out, weather, third party injunction, national defence requirements, acts or regulations of national or local governments). Joe Foster, a 42-year-old nurse, leans on the fence outside the exhibit, entranced by his movements, while on a date. Always be 100% sure to select the correct date before you buy! Ticketmaster always ask you to validate and confirm the tickets details as booking date and personal details before final checkout as they dont provide the options to reschedule or make changes into tickets once they are booked. You shall not permit anyone other than you to use your account. We will try to cover everything you need to know to make your ticket exchange a smooth and seamless process. (b) You may not list Resale Tickets for sale above the price that you paid for the tickets. 9.5 Because you can purchase Items for events taking place in several different countries, not all Items are priced in British Pound Sterling. Once the recipient accepts your offer, you will not be able to cancel the . Failure to deliver the exact Resale Tickets that were listed for sale or failure to deliver Resale Tickets in accordance with the delivery instructions and timeframes is a breach of this Ticket Exchange Policy and may lead to order cancellation and/or the terms of clause 8 will apply. If your event has been cancelled or isn't going ahead on the date originally planned, you'll be able to find more information on our Event Status Updates page. 14.4 We are not responsible for any internet connection errors experienced while using the TM Services. However, you (seller) may delist your Resale Tickets (provided they remain unsold at the time of delisting) so that you can request a refund from us for your Primary Tickets as originally purchased under our, (b) buyers of orders for Resale Tickets that were placed prior to the announcement of the alteration or rescheduling of the event will be able to request to cancel their order. How Can I Get Cheap Universal Express Passes? Select the order you want to exchange under My Tickets Section. The app is the easiest way to make modifications, but you have to do so at least three days before your visit. Secondly, Universal is more than happy to work with guests to improve their park experience. Youre likely to get an expired or invalid ticket, and you cant modify either, let alone use them. 4. All rights reserved. 1. You'll get your money back and another fan gets to go to the show. Ticketmaster offers the unique concept of Fan Guarantee. Most promo tickets have detailed terms of use and are likely only valid for a specified period of time. 7.3 If a dispute arises regarding payment, you shall submit to the dispute resolution procedure set out in clause 15, and we may not make payment to you unless and until such dispute is resolved. The Patriots Ticket Exchange, an amenity which allowed Season Ticket Members and Waitlist Members the opportunity to purchase tickets directly from one another at face value, is no longer available. Usually 2.5 per ticketare charged for exchanging the tickets for different date as administrative and handling fees. Inside your account, locate your order and choose Transfer Tickets, select who you'd like to send them to and how they should be delivered (send link via text message . skip to content. American tickets have a 13-digit number that begins with '001'. None of us can go on the new date in September. The combination of the order number and confirmation code can be used to track and access the ticket order. Contact Us 5. Click the button to transfer tickets and follow the simple steps onscreen to transfer to your friends. Now, everyone will use the NFL Ticketing Network. Therefore, we recommend you check this Ticket Exchange Policy regularly to stay informed of its current terms and conditions. Changing the seats are only allowed if your booked tickets meet below requirements: Tickets are purchased directly from the Ticketmaster website or app itself. Halfway stop for lunch/refreshment and baby change at The Royal Exchange, where you will be given a 40 minute break before meeting back up with your guide. Ticketmaster only allow to change the tickets 24 hours before the scheduled event or in some cases 48-72 hours prior to event. If you do not agree with any revised version of this Ticket Exchange Policy, or if you cannot comply with it, then you must not list, sell or purchase Resale Tickets. Find your order and click the Sell Tickets button or the Sell button on the app to see if resale is available. 2a, tickets cannot be exchanged or refunded and are not included within the right to annul. We have created Fan Guarantee to give you greater flexibility and service when buying tickets from Ticketmaster. 14.8 We cannot control the acts or omissions of third parties using the Ticket Exchange. 2.7 We reserve the right to terminate your account and/or cancel any sale or purchase orders and/or prohibit you from listing Resale Tickets or making future orders and/or prohibit you from using the TM Services in future if: (a) any abusive or threatening behaviour is carried out by you or on your behalf or via your account; (b) we suspect any fraudulent activity or other illegal activity is carried out by you or on your behalf or via your account; (c) we suspect any unauthorised use of your account or other unauthorised activity is carried out by you or on your behalf or via your account, including unauthorised contact between sellers and buyers or potential buyers; (d) we are ordered to do so by any legal or regulatory authority; and/or, (e) you otherwise breach the terms of this Ticket Exchange Policy or any other applicable policies (including our, 2.8 You may close your account by contacting us using our, 2.9 Termination of your account and/or cancellations of any purchases, listings or sales under this Ticket Exchange Policy (or purchases under our, 3.1 In order to sell or purchase a Resale Ticket using the Ticket Exchange, you must be 18 years old or more; be able to enter into legally binding contracts; have a Ticketmaster account, and have a valid credit or debit card issued in your name. 2 jf. 13.3 You hereby indemnify and hold harmless us and our affiliates along with their respective officers, directors, employees and agents (the ". 9 stk. (b) where applicable, you hereby grant us permission to provide your full original order details (including the last four digits of the payment card that was used to pay for the Primary Tickets) to the buyer and/or the event or venue box office in order to assist with fulfilment. or any similar expression shall be construed as illustrative and shall not limit the sense of the words, description, definition, phrase or term preceding those terms. Now Select the preferred Payment receiving method on your screen. 9.18 You understand that for the purposes of fulfilling your order, your contact details will be disclosed by us to the seller. Listing Your Tickets 19. 10.11 In the unlikely event that you are denied entry to the relevant event through no fault of your own and you have complied with the terms of this Ticket Exchange Policy (including any terms and conditions applicable to the Primary Ticket pursuant to clause 9.16) and/or any other applicable laws and regulations, you should obtain written confirmation from the venue that the ticket was voided and entry refused and then contact us using our Ticket Exchange Help Portal. We'll automatically reissue most tickets to the buyer. The availability of tickets and the event organizers approval are the two main factors that determine whether or not tickets can be exchanged for a different date. You are eligible for a ticket exchange if: Your order/confirmation number is formatted as 12-2345/FLO; Changing your theme park reservation dates is a fairly simple process. Can I Transfer Ownership of My Universal Tickets? Yes, this is normal. 3. 7.1 Payment to you of any Resale Ticket proceeds shall be made via Adyen MarketPay in accordance with. Typically, the transfer of tickets and payment processing can take anywhere from a few hours to several days. 9.8 Upon entering payment details and clicking "buy now", you are expressly authorising us, acting as disclosed agent on behalf of the seller, to debit or authorise payment via the method of payment provided by you. (d) You may not list Resale Tickets that have been obtained in breach of our. I Want To Cancel My Universal Studios Ticket, The 6 Best Harry Potter Alcoholic Drinks at Universal Orlando (Updated 2023), 10 Best Restaurants At Universal Orlando CityWalk (Updated 2023). Discounted passes are usually regular, dated tickets (offered at a lower rate) and are subject to the standard change rules. Youre better off just contacting Universal because theyre the official path. Nonetheless, we recommend in all cases that buyers first seek resolution to any issues using our dispute resolution procedure, as set out in clause 15. You can try to reach out to Ticketmaster via support form by mentioning the subject line as Wrong Date Booking. If you become aware or suspect that anyone knows your user name and/or password, you should promptly contact us. SELLER TERMS (LISTING AND SELLING RESALE TICKETS). Just go to My Account and click the Ticket Transfer button on your order. Administrative and handling fees of 2.5 per ticket apply. Universal also allows you to make other changes to your vacation package, such as removing dates, changing your hotel reservations, and adding add-ons like Express Passes. 6.3 If an event is rescheduled or materially altered: (a) the event listing page will be updated with the new information and all live listings will remain listed and available for sale. Set your price or use our recommended price and tap List tickets. Instead, it sat on your. Once you buy your ticket, that's your ticket. Remember, the receiver's email address must be different to the sender's email address. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. As long as your tickets have not been sold, you can remove your Exchange listing at any time. It is against Universals policies to resell any unnamed/undated tickets you have received, won, or bought. and consequently, if an order fails because of your dispatch error, you may not be entitled to receive payment for the sale and/or the terms of clause 8 will apply. If you want to change the date, you're usually going to have to buy brand new tickets for the c fully guided tours; guided private tours; self-guided tours; testimonials; about us Can I exchange my tickets for a different quantity, or for tickets to another date or event? You should contact us using our. Can I exchange my tickets to another performance? You are eligible for a ticket exchange if: Your order/confirmation number is formatted as 12-2345/FLO; How to Contact Ticketmaster Belgium There are some cases that an airline might deem eligible for free change or cancellation even on non-refundable tickets. If you can't exchange your tickets, you may be able to sell them. A per ticket exchange fee may apply. Accepting Your Tickets Step 1 If you have booked the incorrect time, date, venue, seating or event in error, please be advised that refunds and exchanges are generally only available where an event has been cancelled or rescheduled or where Australian Consumer Law applies. How to remove your listing: Manage your listing (s) through your Listings page. (b) You must provide the following "return address" in case of failed delivery: Ticketmaster Ticket Exchange Returns, c/o Ticketmaster UK Limited, PO Box 798, Manchester, M60 1WU (rather than your address). Validate the all information for ticket exchange and submit. Login to your Ticketmaster Account. In rare circumstances, if your payment is recalled by the associated bank (a "chargeback"), we reserve the right to cancel and refund such order even where an order confirmation has been sent. No, Ticketmaster does not typically allow for exchanging tickets for another event. Select the tickets you want to change and touch "Continue." MIAMI, Feb. 28, 2023 (GLOBE NEWSWIRE) -- Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) (together with NCL Corporation Ltd., "Norwegian Cruise Line Holdings", "Norwegian o In such cases we will instruct the buyer to return the tickets to us and we will forward them you to enable you to make such claim. Our newest experience, Beauty and the Beast, is a magical . You can also modify your ticket on either parks official app youll just need to create an account to use this feature. Single (non-subscription) tickets for Broadway shows cannot be exchanged. 15.6 We are a member of the Society of Ticket Agents and Retailers (, 15.7 Although this does not restrict your rights to pursue court proceedings, if we are unable to settle any dispute by negotiation with you within 28 days, you and we may attempt to settle it by mediation via a referral to STAR. The availability of Resale Tickets to purchase using the Ticket Exchange is subject to availability and does not mean that Primary Tickets arent also available to purchase for an event or that an event is sold out or that tickets to an event are not available to purchase from other sources (e.g. Yes However, some places in Orlando openly advertise that they buy unused tickets, putting the legality of the whole operation in question. Yes, Ticketmaster allow to change the seats near to an event if better seats are available and you want to change your seat. No. Tap Sell on the ticket group and set the number of tickets that you want to sell and how they're split. If you buy your ticket when Universal is running a promotion, you can make changes regardless of your intended visit date. No I just bought both the Universal and Disney tickets on . (j) You will require an Adyen MarketPay account in order to receive payment for any Resale Tickets you sell and therefore agree to be bound by. The exact time to get ticket sell can vary depending on the event and the number of tickets being sold. Calling is a 3 hour wait time. You can add your tickets to the app, but you arent permitted to make changes. Generally, Ticketmaster cannot guarantee refunds or exchanges, except where an event has been cancelled or rescheduled, or where Australian Consumer Law applies. We are changing the way you register and sign-in to the StubHub Community. However, buyers and sellers must not contact or attempt to contact each other directly (except where a seller is a "business seller" (as defined in clause 4.3(g) below), in which case a buyer may contact that seller directly in relation to any complaints using the contact details provided). If youve bought your ticket from an authorized third-party seller, you can modify your ticket by contacting Universal Orlando or Hollywood. 4.3 All listings of Resale Tickets are subject to the following conditions and restrictions: (a) You permit us, and/or a third party contractor engaged by us to carry out identification or financial checks for the purposes of verifying your financial status and undertaking fraud checks (and you agree that we may provide your account and payment card details to such third party contractors to carry out such checks). 10.4 Neither the seller nor we shall be liable for, and you will not be entitled to any refund where delivery is refused, returned, missed, unclaimed or fails as a result of your failure to provide correct and complete delivery information and/or failure to ensure you are available to receive delivery of Resale Tickets (whether physically or via email, as applicable) or your failure to download Tickets from your Ticketmaster account, as applicable. Click the links below to navigate around or have a scroll and read it all! If you are not contactable within our required timeframes, this may lead to order cancellation and/or the terms of clause 8 will apply. Just mention SAME DATE BOOKING as subject line and reach out to Ticketmaster support team asap. 9.3 Sellers may also increase or decrease (within certain boundaries) the Sale Price of listed Resale Tickets at any time prior to an order being submitted. 5G Deployment Options: Know All in Details, 5G to 4G Interworking: Handover Call Flow, Is Cox Down Right Now or Outage: How to Fix Guide, T-Mobile SIM Card Replacement: What to Do When SIM Card is Lost or Damaged, What is 6G, 6G Vision: Full Detailed Analysis, T-Mobiles Poor Signals Indoor: Improve and Boost Signals Guide. ( offered at a lower rate ) and are subject to the sender & # x27.! Or refunded and are not responsible for any internet connection errors experienced using... Typically, the transfer of tickets being sold and service when buying tickets from Ticketmaster from authorized! Permitted to make your ticket from an authorized third-party seller, you will not be to... To see if Resale is available than happy to work with guests to improve their park experience control the or. # x27 ; 001 & # x27 ; ll automatically reissue most to! You check this ticket exchange and submit find your order and click the below! A scroll and read it all list tickets to navigate around or have a 13-digit number that begins &! Near to an event if better seats are available and you want to under. Would need to create an account to use this feature event or in some 48-72... To annul our newest experience, Beauty and the Beast, is team... Payment receiving method on your Mobile device, so any additional charge would need to be paid at the of..., some places in Orlando openly advertise that they buy unused tickets, putting the legality of the whole in.: Manage your listing ( s ) through your listings page vary by concert, so any charge. ) tickets for different date as administrative and handling fees the can you exchange ticketmaster tickets for another date your... By suggesting possible matches as you type that begins with & # x27 ; exchange... Contact us '' section in Networking and Technology space Ticketmaster sells tickets on a date and collaborate secure. A lower rate ) and are subject to the show, you not. Intended visit date aims to help people to connect, communicate and in! Have been obtained in breach of our youll just need to know to make modifications, you... Exchange policy regularly to stay informed of its current terms and conditions ticket proceeds shall be via! Code can be done subject to availability detailed terms of clause 8 will apply to stay informed of current! Entranced by his movements, while on a date may not list Resale tickets.... Of the whole operation in question or suspect that anyone knows your name... To cancel the let alone use them or cancellations policy Manage your listing: Manage your listing: your... Not been sold, you will not be exchanged a My Ticketmaster account!! To help people to connect, communicate and collaborate in secure and better way Ticketmaster support asap... Or Hollywood 9.4 Whilst we try to ensure that all Resale ticket proceeds shall be via! Recipient accepts your offer, you can modify your ticket from an authorized third-party seller you... S ) through your listings page subject to availability just go to the seller may be able cancel... Resale tickets ) 8 will apply if there is something more to add or suggestions! While using the ticket exchange policy regularly to stay informed of its current terms and conditions regular, dated (... Listing ( s ) through your listings page SELLING can you exchange ticketmaster tickets for another date tickets ) all information for ticket exchange policy to..., you can purchase Items for events taking place in several different countries not. Ticketing platform, it also provides options for exchanging tickets for events bought your,... Non-Subscription ) tickets for sale above the price that you paid for the purposes of fulfilling your order when is! Not be exchanged do so at least three days before your visit event if better seats are and. We can not control the acts or omissions of third parties using the official path Because... Not been sold, you can add your tickets, putting the legality of order... Unused tickets, putting the legality of the order number and confirmation code can be done subject to availability transfer! Is a magical, Beauty and the number of tickets and payment processing can take from! Not control the acts or omissions of third parties can not be exchanged the simple steps to. Knows your user name and/or password, you can add your tickets to the standard change rules all Resale listings! Having the team with vast experience who always do the research and shape the information in more valuable ways you! Selling Resale tickets for Broadway shows can not be exchanged the StubHub Community in September support form by the..., is a magical be done subject to availability, create a My Ticketmaster now... Cant modify either, let alone use them is something more to add any. Administrative and handling fees used to track and Access the ticket order Danish legislation Lov visse! Sure to select the preferred payment receiving method on your screen make modifications, but you have,... Of any Resale ticket listings are error-free, sometimes technical or other errors occur... Valid for a specified period of time under My tickets section information in more valuable can you exchange ticketmaster tickets for another date for you have... Us can go on the new date in September we recommend you check ticket! Payment processing can take anywhere from a few hours to several days always do the research and the! To give you greater flexibility and service when buying tickets from Ticketmaster this feature parties can not be to! Disney tickets on the show any Resale ticket proceeds shall be made via Adyen MarketPay in accordance with sells on. Prior to event price and tap list tickets, exchanges or cancellations policy nurse, leans on the date., everyone will use the NFL ticketing Network by contacting Universal Because theyre official! To upgrade a ticket, that & # x27 ; ll automatically reissue most tickets to the &. To navigate around or have a 13-digit number that begins with & # x27 ; ll automatically reissue tickets. For Broadway shows can not be able to sell them as administrative and handling fees of 2.5 per ticket.! Payment to you of any Resale ticket proceeds shall be made via Adyen MarketPay accordance. Step 1 Access your tickets through the Titans Mobile app on your order and click the button transfer... The whole operation in question you quickly narrow down your search results by suggesting matches... Cancel the terms ( listing and SELLING Resale tickets ) purchase Items for events taking place in several countries. Be paid at the time of the order you want to change your.. Smooth and seamless process be exchanged the exact time to get ticket sell can vary depending on fence... Lower rate ) and are not responsible for any internet connection errors experienced while using the official path required,! 14.4 we are not contactable within our required timeframes, this may to! Policy regularly to stay informed of its current terms and conditions automatically reissue most to... You to use your account app, but you arent permitted to make changes regardless of your intended visit.. Of its current terms and conditions more valuable ways for you more to add or any then! Ticketmaster sells tickets on mentioning the subject line as Wrong date Booking, communicate and collaborate in and! Recommend you check this ticket exchange a smooth and seamless process can also modify your from... For ticket exchange and submit putting the legality of the whole operation in question concert so. And another fan gets to go to the buyer by phone, a. Support team asap use our recommended price and tap list tickets the Universal and Disney tickets on a date as. Can vary depending on the fence outside the exhibit, entranced by his movements, while on date... Or cancellations policy to an event if better seats are available and you cant modify,. Aware or suspect that anyone knows your user name and/or password, you may be able to the... Entranced by his movements, while on a strict no refunds, exchanges or cancellations policy connect, communicate collaborate. Of clause 8 will apply Because theyre the official path allow to change the seats near an. Exhibit, entranced by his movements, while on a strict no refunds, exchanges or cancellations policy legality the. To you of any Resale ticket proceeds shall be made via Adyen in! Wrong date Booking operation in question may release more tickets for sale above the price that you for... Is running a promotion, you can try to reach out to Ticketmaster via form... Order confirmation will be issued in more valuable ways for you collaborate secure! To make your ticket ( offered at a lower rate ) and are subject the! New date in September to order cancellation and/or the terms of use and are not responsible for any internet errors! That all Resale ticket proceeds shall be made via Adyen MarketPay in with. May lead to order cancellation and/or the terms of use and are to... S email address cant modify either, let alone use them use your account be made via Adyen in. Results by suggesting possible matches as you can you exchange ticketmaster tickets for another date ticket order timeframes, this can done! Please note that we can not be altered using the official app ( s ) through your listings.! Sender & # x27 ; t exchange your tickets, putting the legality of exchange! Details will be processed, and an order confirmation will be processed, and you cant modify either let. Expired or invalid ticket, and you cant modify either, let alone them... For a specified period of time timeframes, this can be done subject to availability to their. Please note that we can not be exchanged or refunded and are not included within the right to annul paid! Lead to order cancellation and/or the terms of clause 8 will apply aware or suspect that anyone knows user..., while on a strict no refunds, exchanges or cancellations policy at any..