YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT YOU, AS A USER OF THE ROADIE PLATFORM, ARE SUBJECT TO A STRICT DUTY TO MAINTAIN THE ABSOLUTE CONFIDENTIALITY OF ALL SUCH CONFIDENTIAL AND PERSONAL INFORMATION AND YOU UNDERSTAND THAT UNDER NO CIRCUMSTANCES MAY YOU DISCLOSE SUCH INFORMATION TO ANY OTHER PERSON OR USE SUCH INFORMATION FOR ANY OTHER REASON THAN TO RECEIVE OR PERFORM SERVICES VIA THE ROADIE PLATFORM AS INTENDED. I also have a side angle selfie as my picture, hopefully that's all it is. GET A PERSONALIZED QUOTE Send overweight items without all the baggage Why choose Roadie for heavy item delivery Heavy item delivery doesn't have to be a pain for you or your wallet. vZSF (de) Delivered my food order from Walmart to the wrong address. You acknowledge and agree that the availability of the Platform is dependent on the third party from which You received the application license, e.g., the Apple iPhone or Android app stores (App Store). There's the typical online application as well as a background check that needs to be done plus an online tutorial to get you started right. The company, in conjunction with Walmart, provides services for the delivery of groceries to customers' homes. Users of the Platform will be liable for any taxes (including VAT, if applicable) required to be paid because of the Users use of or access to the Roadie Platform, or receiving or performing any Services or on any Gig Payment received (other than taxes on the Roadies income). Hilfe bei meinem Roadie Problem . Most local deliveries can be scheduled in as little as two hours. Just another company taking advantage of its' customers, drivers & senders. 3. A driver picks up my package now. My account is locked without any reason please help me asap GetHuman8066861's problema de servicio al cliente con Roadie de enero 2023 If I were you, I would not use this company ever. Upper admin is competent, knows this has been going on but won't acknowledged this IS BELOW Standard Business Practices & correct imnediately. You are legally entitled to and have the right, authority and capacity to enter into the agreements set forth in these T&Cs and to fulfill Your obligations herein. Third-Party Content and Interactions: Via the Roadie Platform, You may enter into correspondence with, purchase goods and/or services from, or participate in promotions of third party service providers, advertisers or sponsors showing their goods and/or services through the Platform (Third-party Content). Unless specifically mandated by Applicable Law, Roadie shall have no authority to withhold state or federal income taxes, social security taxes, unemployment insurance taxes/contributions, or any other local, state or federal tax on behalf of Helpers or Personnel. If accepted for a Gig, a Driver is solely responsible for completing delivery of the Gig as agreed upon BEFORE being paid. Press J to jump to the feed. wanted you to speak to my delivery driver to pay attention to delivery instructions. an electronic or physical signature of the owner of the copyright or the person authorized to act on behalf of the owner of the copyright interest. Someone along they way screwed up, it wasnt you, cancel and move on. LOCKED For Public Sale. Please include your full name, email address, and the phone number associated with your Roadie account, along with the type of request you are making, so that we can process your request most efficiently. Drivers may elect to receive payments through Roadies Instant Pay feature (which Roadie may offer to You in its sole discretion). You can find the full details of Roadies appeal process in the email You received notifying You of the deactivation of Your account. Well, that simply isn't true as no one, not one single person pulled into my driveway or even on the road near my house to attempt delivery. They are not meant to be exclusive; a Sender may have additional requirements and instructions that will be set forth in the Gig details or otherwise made available to You. My order was for 8 bags of solar salt. Did a company search, shows phone # and website in search engine (link had same result), but also saw a complaint linkfigured I'd check it out. How long does it take to wait for the roadie customer service team to authenticat. Licenses Granted by Roadie in Content: Subject to Your compliance with the T&Cs, Roadie grants You a limited, non-exclusive, non-transferable/sublicensable, non-assignable license to view, download and print any content that Roadie makes available through the Platform or on its social medial pages and feeds (Roadie Content) and to view any content that a User posts, uploads, publishes, submits or transmits to be made available through the Platform or on Roadie social media pages and feeds, including any questions, comments, suggestions, ideas, or feedback (User Content and with Roadie Content collectively, Collective Content). Without limiting the foregoing, neither Roadie nor its affiliates or licensors represent, warrant or guarantee: Additionally, Roadie does not warrant, endorse, guarantee or assume responsibility for any service advertised or offered by a third party through the Platform or any hyperlinked website or featured in any banner or other advertising and Roadie will not be a party to or in any way be responsible for monitoring any transaction between You and third-party providers of products or services. i suggest you fire that driver or discontinue using that delivery WILL NEVER EVER USE AGAIN. If You are not the required age, You must not use the Platform and You may not perform Gigs. However, as the context requires, the Roadie Services and the Delivery Services may be collectively referred to herein as the Services.. To whom I told the situation to, then the agent immediately started blaming me and letting me know that I was in the wrong and hes locking my account due to Walmart not receiving the items , I told the agent that I didnt know what to do in the situation that I was not told how to handle it. What in the HELL are these jokers doing over there? All Users further agree to provide accurate and complete information about You and Your business, and authorize Roadie to share it and transaction information with Stripe for the purposes of facilitating the payment processing services provided by Stripe. . Assault includes any intentional bodily contact made without explicit consent of the other person, and sexual harassment and misconduct, includes without limitation, unconsented to advances, behaviors and remarks like nudging, whistling, winking or flirting, discussing Your own or someone elses sex life, using explicit language, or making jokes about sex. While Roadie protects Senders from loss, damage and/or theft pursuant to the terms of the Roadie Protection Plan, Drivers are and remain responsible for all liability and claims arising from their performance on a Gig, including claims made by Senders for loss, damage or theft to items contained in a Gig. Our Platform provides Senders with self-enabled logistics services via one or more of Roadies proprietary Apps, including the ability: The Roadie Platform also enables Drivers to receive notifications of, and access to, requests placed by Senders on the Platform for Delivery Services, and the ability to offer to perform those Delivery Services. I wish the jobs were more constant. Only to go outside to see that it was placed upsides down and and open. Your Access and Use of the Roadie Platform. Basically once I arrived to Delta Baggage Claim, they could not locate the luggage and there seemed to be a mix up with the names / order #'s. ROADIE EXPRESSLY DISCLAIMS ANY LIABILITY THAT MAY ARISE BETWEEN USERS OF ITS PLATFORM. Waited hours for two packages from Best Buy that was picked up at 3 pm November 13, 2022. If you'd rather eat a Tide Pod than see your ex after a breakup , a neutral third party is the best option. You acknowledge that Your personal phone number will be made available to the Sender so that the Sender and/or Gig recipient may contact You directly to facilitate the completion of the Gig as needed. Please do not use ROADIE. You will not infringe the rights of any third party (including other Users and Roadie), including without limitation, their intellectual property, privacy, publicity or contractual rights. User Agreements, Representations and Warranties. Driver understands that certain deactivation decisions, especially those related to zero tolerance violations, are not eligible for appeal. Drivers are not to have animals in their delivery vehicle, including Service Animals unless such Service Animal is necessary to the Drivers performance of Delivery Services. If Your account is permanently deactivated Your account information will be deleted in accordance with Roadies Privacy Policy and You will be removed from the Roadie Platform and no longer have access to or use of the Platform. Subject to Your compliance with the T&Cs, Roadie hereby grants to You the limited right to access and use the Platform on any authorized Android Device that You own or control and/or any Apple Device that You own or control and as permitted by the Usage Rules set forth in Section B of the Services and Content Usage Rules (the Usage Rules). You agree to notify Roadie promptly if you discover. Desired outcome: Not too worried as we were all outside anyways. Engaging in discriminatory conduct may lead to Your deactivation from the Roadie Platform. Confidential Information means all information, whether oral or written, and whether contained on electronic media or otherwise, to which a User is given or has access to, or is made available to the User in connection with their use of the Platform, including without limitation names, addresses, telephone numbers and any other information which may be used to distinguish or trace an individuals identity, either alone or when combined with other personal or identifying information that is linked or linkable to a specific individual (PII or Personally Identifiable Information), and health information protected (PHI, and Protected Health Information) under the Health Insurance Portability and Accountability Act (HIPAA). Please note that we will associate this phone number with your account. UNDER NO CIRCUMSTANCES WILL ROADIE, ITS AFFILIATES, ITS LICENSORS, OR ANY OF SUCH PARTIES AGENTS, EMPLOYEES, OFFICERS, DIRECTORS, CORPORATE PARTNERS, OR PARTICIPANTS BE LIABLE TO YOU, ANOTHER USER OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, SPECIAL OR EXEMPLARY DAMAGES ARISING IN CONNECTION WITH YOUR USE OF OR INABILITY TO ACCESS OR USE THE PLATFORM OR SERVICES, ANY RELIANCE PLACED BY YOU ON THE COMPLETENESS, ACCURACY OR EXISTENCE OF ANY ADVERTISING, OR AS A RESULT OF ANY RELATIONSHIP OR TRANSACTION BETWEEN ANY USER, ANY THIRD-PARTY SERVICE PROVIDER, ADVERTISER OR SPONSOR WHOSE ADVERTISING APPEARS ON THE WEBSITE OR IS A USER OF THE PLATFORM INCLUDING FOR PERSONAL INJURY, LOSS OF DATA, REVENUE, PROFITS, USE OR OTHER ECONOMIC ADVANTAGE, EVEN IF ALL PARTIES HAVE BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Im mind blown and confused to say the least, has anyone experienced something similar to what Im going through? You agree that Roadie will not reimburse You for any expenses or costs related to Your use of the Roadie Platform or the performance of any Gig, and you agree to not seek reimbursement of the same from Roadie or any Sender. Locked Roadie account GetHuman-jlraybur's Kundendienstproblem mit Roadie von Juni 2022. "Error 1020 Ray ID: 690d0484ca8454cd [protected]:35:28 UTC-- If You dont leave the packaging open a Driver always can require You to open the packaging to inspect items before leaving with the Gig, or cancel Your Gig without penalty if You do not allow inspection of Your Gig contents upon their request. You represent and warrant that you are at least eighteen (18) years of age or such older age as may be required in a State or other jurisdiction that restricts the ability to enter into agreements due to age. Click to reveal You acknowledge that these Sender requirements (Sender Requirements) are applicable to all Drivers and Gigs, and You agree that during the performance of Gigs You, any Helper (as defined below) You may use or Your Personnel (as defined below) will: Sender Requirements have been established by one or more Senders and are being communicated to You herein in accordance with our contractual obligations and indicate what Senders desire and what they deem is acceptable performance by You. Why is my Roadie account locked? Your company delivers my groceries but your drivers obviously do not follow instructions on where to place the groceries. For more details, and to see what shortcuts or tools we provide to get better, faster help from Roadie, tap or click the link. But we also understand that sometimes there may be extenuating circumstances of which Roadie . You agree You are solely responsible for, and will not be reimbursed for, any expenses or costs related to Your obtaining or maintaining any permits, licenses, or training certifications. Hello Roadie family, I got an email about my account being locked on Tuesday 6/12/22 due to my "behavior" on a Delta Luggage Gig. In the event Roadie makes the decision to permanently deactivate Driver's and/or Driver's Personnel's account, such decision may be eligible for appeal. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Roadie. 44. With no extra fee, the Roadie Protection Plan provides Senders with protection against loss, damage or theft to items in eligible Gigs, up to $100* of protection per Gig. Roadie may reactivate any User whose account was temporarily locked in its sole discretion. You acknowledge that any provisions in these T&Cs setting forth requirements, qualifications, specifications or performance standards, including the Sender Requirements, or having the effect of reserving ultimate authority in Roadie for ensuring the same, have been inserted at the request and on behalf of the Senders who are using the Roadie Platform, and are included specifically for their benefit, for the safety of the other Users of the Roadie Platform, Gig recipients and members of the general public, and/or to achieve compliance with Applicable Law. I will NEVER do this again and I feel I am.owed some sort of compensation. Roadie does not and will not dictate the time of performance, except that a completion schedule and a range of mutually agreeable work hours may be established. Log in to your account. Personnel: A Driver is not required to perform Gigs personally, but may, to the extent permitted by Applicable Law and subject to these T&Cs, hire or engage Driver Personnel to perform Gigs on the Drivers behalf. However, in some instances, we allow a User to appeal Roadies decision to permanently deactivate their account. Hi, I'm a roadie driver and I want to get paid through the autopsy, I've been set. ALL ROADIE ACTIONS TAKEN WITH RESPECT TO THE TEMPORARY LOCK AND/OR PERMANENT DEACTIVATION OF YOUR ACCOUNT MAY BE TAKEN IN ROADIES SOLE DISCRETION, WITH OR WITHOUT NOTICE, AND WITHOUT LIABILITY TO YOU. My account has been locked for OVER A WEEK and nobody knows how to get me in touch with the . Is working for Roadie worth it? The only driver support agent I was ever able to get in contact with was an asshole to me. Costs you nothing. LOCKED For Public Sale. Roadie does not establish a quality standard for any Colorado Driver, except that Roadie may provide plans and specifications regarding the Delivery Services provided by a Colorado Driver but will not oversee any Colorado Drivers actual work performed under these T&Cs or instruct a Colorado Driver as to how any work will be performed. By maintaining these social media pages, Roadie intends to build a welcoming community where everyone can engage in meaningful dialogue with one another. Desired outcome: Sender hereby grants to Roadie a worldwide, royalty-free, non-exclusive license to use and display the Senders name, logos, trademarks, service marks, and trade names (Marks) in Roadies customer list(s), case studies, press releases, advertising and other public or promotional statements, including displaying such Marks on our Websites and App. You represent and warrant that You operate an independently established business or enterprise that provides delivery, courier or similar services regularly. Figured I'd dodged a bullet (with soooo many drivers out of work, drivers needing employment, needless company). Call 844-4ROADIE (1-844-476-2343). I was waiting for hours for my delivery, when it finally came they left it outside in the rain on the door step. The command Get-ADUser does not return this parameter :----- EXAMPLE 3 ----- Command Prompt: C:\PS> Get-ADUser GlenJohn -Properties * - Surname : John - Name : Glen John - UserPrincipalName : jglen - GivenName : Glen - Enabled : False - SamAccountName : GlenJohn - ObjectClass : - user SID :S-1-5-21-2889043008 . Roadie does not endorse any Third-party Content, or sites on the Internet that are linked through our Platform, and in no event shall Roadie, its affiliates or its licensors be responsible for any Third-party Content, products, services or other materials on or available from such sites or third-party providers. Be 18 years of age or older. . You represent and warrant that Your insurance coverage is sufficient insurance to cover any damages, injuries or harm You may incur or cause arising out of, or related to Your use of the Roadie App and the performance of the Gigs You offer to perform, including damages to Your or a third partys property and costs of medical care You or a third party may require due to injury. Heres what happened: I picked up the order at 2032 hours February 9 and arrived at customers residence at 2043 hours February 9. A couple of them werent ready for pick up so after waiting 15 mins I cancelled. It is happened too many times for a 10.00 credit to "make me happy". it will ask re-type password:password. This whole fiasco wasted about 2.5 hours of my time. Pamela Hollar The customer had no apartment or building number listed so I made several attempts to message and call her with no luck. 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Not perform Gigs age, you must not USE the Platform and may... Hollar the customer had no apartment or building number listed so I made several to... Hopefully that 's all it is hours for my delivery driver to pay roadie account locked to instructions... Or phrase, a SQL command or malformed data circumstances of which may! Not too worried as we were all outside anyways account was temporarily locked in its sole discretion hopefully 's! Her with no luck, Roadie intends to build a welcoming community where everyone can engage in dialogue! Certain word or phrase, a driver is solely responsible for completing delivery of groceries to customers & x27! Find the full details of Roadies appeal process in the rain on the door step you! Notifications about new complaints of Roadie to say the least, has anyone experienced something similar what... Im mind blown and confused to say the least, has anyone experienced something similar what...