Find out about how the NHS self-referral button feature works and who to contact with any questions. Attleborough Before you make your choice you can read more about our cookie policy. The Practice employs a wide range of experienced and qualified professionals, including Advanced Care Paramedics and Nurse Practitioners who work in support of our GP colleagues. . Station Road SurgeryStation Road Attleborough Surgeries, along with the majority of primary care providers is currently faced with an unmanageable workload. Powered by 100% Renewable Energy. For our Practice this is D82034 and we are advertising this as widely as we can through social media and posters in our Practice. Attleborough Surgery GP has total 18669 registered patients, out of this there are 9301 female registered patients and 9368 male registered patients. Mental Health Comprehensive Care Planning, Patient Experience - Confidence and Trust in healthcare professional. Let us know your preference. If not, you'll need to order your medicines from your GP surgery each time. Station Road SurgeryStation Road Attleborough Attleborough If you have a repeat dispensing prescription, your GP will have already approved your prescriptions for a specific period of time. Please ensure you state which chemist you would like your prescription sent as you will not be able to collect it from the surgery. The Nominated pharmacy section with a nomination. Alternatively, you can order your repeat prescription via: We dispense drugs directly from the surgery to approximately one third of our patients. We'll be in touch shortly. Page last reviewed: 21 August 2020 We are sorry to read of the issues that you are having trying to contact the Practice to speak with a GP regarding your medication. Repeat medication. Send secure messages to your GP. Reply from Attleborough Surgeries We would like to reassure our patients that we have not stopped authorising any repeat medication from Llloyds direct or any other pharmacy. We would like to apologise for the issues you experienced on this occasion. Since moving to a new clinical system, a large number of patients have experienced difficulties with the NHS App and we have received enormous call traffic as a result of this. Analytical cookies send information to Google Analytics. Find out how to renew your repeat prescriptions. Attleborough Surgeries Repeat Prescription Request If you do not have a NHS App account, you can use this form to request any repeat prescriptions from the Practice. Diabetes - Managing Blood Glucose Level (HbA1c). Normally I have meds delivered, which has been an excellent service. This caused a large surge in phone traffic to our Practice, with people contacting us for advice and support, which unfortunately our system was unable to cope with and our staff worked tirelessly to answer calls as quickly as they could, along with helping those patients who attended the Practice. How on earth am I supposed to make an appointment? Station Road SurgeryStation Road see communications between your GP surgery and other services, such as hospitals. If you would be prepared to tell us a bit more about who you are, please click Review titled Attleborough Surgery Replied on 14 October 2022 Thank you for your review. Send your request by post or fax it to your normal surgery of attendance. Make a written request using the Practice tear off prescription request slip. Before you make your choice you can read more about our cookie policy. Let us know your preference. Attleborough Patients can select a Smart Pharmacy as their nominated pharmacy in the Account section. Appointments Consult a clinician, routine appointments, sick notes and more. Order Now. Station Road Watch our video on nominating a pharmacywhen requesting your medication. Attleborough Surgery is a GP/Doctors practice in Attleborough. Our entire team is working extremely hard to keep up with patient demand, which we have seen expand significantly over the past 18 months. The Patient Access Support Centre can only deal with technical queries in relation to the Patient Access web and mobile applications. We do not accept telephone requests for repeat prescriptions. Egton Medical Information Systems Limited. The NHS App now requires newly registered patients to input an ODS Practice code. My mother left hospital with a head injury. In all cases please order your prescriptions at least 2 working days before they are needed. Attleborough Surgeries provides primary medical services to approximately 18,400 patients from two sites in Attleborough, Norfolk as a member practice of the NHS South Norfolk Clinical Commissioning Group. Station Road SurgeryStation Road Patients can contact Attleborough Surgery at 01953 453166 for appointments. Minor aliments like tummy troubles, indigestion, allergies, aches and pains, thrush, cystitis, sports injuries and viruses (e.g. items per standardised prescribing unit (see definition). Then when the dispensary at Queen's Square finally sorted the new prescription it's too late for the pharmacy and I'm now having to continue, in pain without my required medication. You can also find out if you are entitled to free prescriptions. Please allow 2 working days before collecting your prescription. We are doing our best to advertise these details on social media and within the Practice and are as equally frustrated with the problems faced by our patients and the significant workload being experienced by our staff when trying to help resolve issues with an App that we have no control over. Attleborough Surgery is one of the leading GP practice in Attleborough and it is located at Station Road, Attleborough, Norfolk, NR17 2AS. Only your overall rating, comment and name (if disclosed) will be visible online. Attleborough Its very very poor service. At such times we then continue to offer telephone access but only for urgent requests. Copyright, Attenborough Surgery 2023, Bushey Medical Centre, Carpenders Park, Holywell Surgery & Tudor Surgery, Requesting your Medication Online Information, You Can Choose And Use Any of These Four Surgeries. Attleborough View the cost of prescriptions on the NHS website. Order your pet's repeat prescriptions online and we'll let you know when they're ready to collect . Local Pharmacies Attleborough Surgeries We are allowed to dispense only to those patients who live more than one mile from a pharmacy. Attleborough Surgery is one of the leading GP practice in Attleborough and it is located at Station Road, Attleborough, Norfolk, NR17 2AS. Manage an account on behalf of another patient or relative. Services offered by Attleborough Surgery are Asthma Clinic, Learning disability health check and others. 56.7% vaccinated, of 1602 eligible people. We review any regular medication on a repeat prescription annually and wherever possible the doctor will do this without you having to attend the surgery. Request repeat prescriptions online, with delivery of your prescription to your preferred pharmacy. You . Electronic Prescription Service Our non dispensed patients can choose where they would like their prescription to be sent. here. If you have already registered to use the on line appointment booking facility, this service is now also automatically available to you. As I type this I am number 15 in the call queue! Attleborough [subject to staffing levels as a result of Coronavirus]. NR17 2AS Map, Queens Square SurgeryQueens Square Unfortunately we are unable to investigate the matters that you have raised without patient identifiable details. If you do not have a NHS App account, you can use this form to request any repeat prescriptions from the Practice. I work full time so cannot sit on the phone for an hour waiting for someone to answer. Only when I went to collect did the observation of the pharmacy staff bring this to light, mainly because they've been fulfilling these prescriptions for the last 12 months. Check with your GP practice to see if they offer the service. Please try again in few minutes. Feltwell Thetford IP26 4AD (01842) 828938. nter a postcode to find a local pharmacy. Have been waiting for medication to be added to the repeat prescription list to no avail but now not possible to actually see the list. Let us know your preference. By asking your local pharmacist to request on your behalf. Please allow 2 working days before collecting your prescription. Request repeat medication or managing existing requests. Extremely poor admin. You can now submit a request for your repeat medication using the internet. This inspection was an announced focused inspection carried out on 1 November 2018 to confirm that the practice had carried out their plan to meet the legal requirements in . Unable to get through to reception to book an appointment, unless you wait for over 40 minutes. They can also offer well-being, stopping smoking and sexual health advice. Cancel a medication order View medication requests I can't see the request new medication link Request repeat medication Cancel a medication request Nominated pharmacy We have worked hard through our Facebook platform and advertising within the Practice to keep our patients informed of what they need to do to manage this and we hope that the call demand will reduce as patients resolve their issues with the NHS App, which unfortunately is a national App which we do not manage or control. Due to extraordinary circumstances face-to-face appointments may be difficult. NR17 2AF Map. The website sends you round and around in circles. Station Road SurgeryStation Road The local Lloyds pharmacies in Attleborough took the unilateral decision a few months ago to stop managing the repeat dispensing requests for all of its patients. Attleborough Unable to get through to reception to book an appointment, unless you wait for over 40 minutes Anonymous Reply from Attleborough Surgeries Thank you for your feedback. For more information about Smart Pharmacy, click here. Do one of the following: Select New medication order from the Latest repeat medication order section of the homepage. Attleborough Attleborough If you are on regular medication and require a prescription, you can request your medication in the following ways; Please put your name and date of birth in the subject line of the email. Many of these issues have now been resolved and we are seeing a reduction in our phone call queue times. I contacted the drs about my mental health detailing how I needed help as I was not in a good place. Message your practice. The NHS Access app is no longer working. Find out how to renew your repeat prescriptions. Owned and run by the NHS, the app is a simple and secure way to: Speak to a doctor, nurse or a different clinician. The full comprehensive report on the April 2018 inspection can be found by selecting the 'all reports' link for Attleborough Surgeries on our website at www.cqc.org.uk. NR17 2AF Map, Station Road SurgeryStation Road However, if we receive the request after 10.30am Monday to Friday it will be ready 48 hours from the next day. Patient Satisfaction with GP Practice Appointment Times. Send secure messages to your GP. Our website will then sign-post patients to a range of self help resources, contact details for NHS 111, the walk-in centre or local pharmacy services for minor ailments. Including Station Road and Queens Square branches. More than half of GP practices are connected to Patient Access with more joining every day. Ask your GP surgery how you should let them know when you need your repeat prescription. Receive your test results, get a referral or tell us youve changed your home address. My Account. Total number of prescriptions ordered using an Online Patient Transaction Service. However, if we receive the request after 10.30am Monday to Friday it will be ready 48 hours from the next day. These individuals can assess, diagnose, treat and many can prescribe and it is not always necessary to see a GP. Care Quality Commission Inspection Ratings. There's more information about prescriptions in your NHS account. This means you can order your medicine when you need it without having to see a GP until your next medicine review. Primary care providers is currently faced with an unmanageable workload to extraordinary circumstances face-to-face may... Prescriptions online, with delivery of your prescription sent as you will not be able collect. Pharmacy as their nominated pharmacy in the call queue times for the issues you experienced on this occasion dispensed. 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