Today, Thai Airways may be canceled for multiple reasons. A flyer may be levied a reversal cost in case he or she revokes a flight in 24 hours of the planned schedule. Please read the following reasons why a traveler may cancel a reservation with Thai Airways: A customer can cancel Thai Airways flight by using different ways depending on the timing of his or her cancellation request. expand_more. The voucher is valid until 31st December 2022 and can be used as credit towards any future travel on THAI or THAI Smile to / from any worldwide destinations. Our flight deals will help you go on a vacation without bothering about the budget. Loss-making Thai Airways has been allowed to restructure its debts to keep its planes in the sky. No one arrived. In case, a passenger fails to board a flight and does not apply for money back, she/he will not be refunded any money. People whose flights were cancelled by beleaguered airline face three-month wait over payment decision. Refund your THAI Travel Voucher. In case of more than 5 hours you are entitled to a refund of your ticket within seven days for the parts not used or for those parts already used if your flight no longer serves its purpose, and when relevant, a return flight to your first point of departure. This website is best viewed with Chrome, Firefox, Safari and Internet Explorer v.11 or higher. But don't start your shopping spree yet, the refunds are expected to be finished by the end of January 2024. Im drained and exhausted and really need the money back to try to make some new memories for me and my boys.. Care for passengers while waiting may be declined if the provision of the care would itself cause further delay. Can I avoid the 14 day quarantine in Thailand if Ive been vaccinated? However, in most cases, passengers will be rebooked onto another flight as quickly as possible. He graduated with a degree in journalism and communications from the University of California and has been living in Thailand since 2014. To cancel Thai Smile flights, you can call the customer care department at 1181 or 02-118-8888. Passengers may additionally cancel their flights at no extra cost owing to this policy. That seems like a frankly unacceptable amount of time to return the money, especially since I'm trying to use the funds to rebook another flight. Thai Airways International will resume full service on 36 foreign routes to destinations in Europe, Asia and Australia, most on Oct 31, in response to the government's decision to reopen the kingdom to tourists on Nov 1. THAI executive vice president for commerce Non Kalinta announced the decision on Thursday. The court noted that such a course of action did not disadvantage other creditors. 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We are truly sorry about this., UK set to cut air passenger duty on domestic flights, Original reporting and incisive analysis, direct from the Guardian every morning. My flight in April was a little more than the 490 return I paid for a return LHR to HKT a few years back and now I'm looking at flights for November and the price is minimum of 877! Thai Airways to resume flights to Brussels on 3 July 2021 Andr Orban - 12 February 2021 1 Jennie Barber was awarded a full refund of 2,523.42 to cover the . A week went by without any response and today i . I have waited more than a year. . Then, you should inform her/him about revocation and the reason associated with it. Update regarding Thai Airways cancellations. It was an international roundtrip flight (to Europe) for 2 people, so it was more than 40,000 Baht. Any remaining value will be refunded to you by March 31, 2024 as stipulated in the business rehabilitation plan. Then enter your flight details including your Thai Booking Reference as well as Passenger Last Name. Sign up to our twice weekly newsletter to get the latest premium travel news, exclusives and inspiration right to your inbox. Thai Airways flies to nearly 84 destinations in more than 37 countries, with four different flight classes, which are Economy Class, Premium Economy Class . Log in below. Those were acquired in April to meet the demand of increased passenger traffic as the world comes out of the Covid pandemic. When I call customer service, they tell me that the refund has been processed, and that it will take up to 28 days for the funds to be returned to my bank. Moribund Airways (formerly known as Thai Airways are going no where fast. It has been designed with a variety of travel factors in mind. How to Apply for Money Back? All flights will depart from the capital of Bangkok and operate at varying frequencies, ranging from once weekly to four times. Fill out the form, and within 20 business days, you will get your refund. It's completely free and we'll never pass your information on to The following are the compensation, concerning the Thai Airways cancellation policy, stated for tourists: The refund policy is one of the most accessible options for travelers who do not wish to use the booked reservations. FILE PHOTO: Thai Airways is springing back with increased revenue and reorganisation plans approved. You will also need to enter your Thai Airways account number so that the airline can process the refund correctly. Thus, for such circumstances, Thai Airways has implemented a COVID-19 policy. Neill is a journalist from the United States with 10+ years broadcasting experience and national news and magazine publications. The coronavirus pandemic has left visitors with a lot of concern for a longer period. Customers who had booked flights and accommodation from an agent were protected by the package holiday rules, as were those who bought flights directly from the Thai Airways website and paid by credit card. But dont start your shopping spree yet, the refunds are expected to be finished by the end of January 2024. Before calling us, please have your proof of Active Duty* or Veteran Status** ready and announce to our agents that you want to avail this bene. Find the lowest prices for flights from Kunming to Jakarta and enjoy award-winning service and in-flight entertainment from Thai Airways See all great offers! THAI will process the refund in sequential order by no later than March 31, 2024. While widely regarded as a nice airline to fly on, Thai Airways has been bleeding cash for years. Thai Airways is now offering holders of the previously issued travel vouchers a refund to be processed until March 2024. Meanwhile, Thai Airways added three more Boeing aircraft to its fleet just this week. Join the conversation and have your say on Thailand news published on The Thaiger. If successfully implemented, it will see the states shareholding in the flag carrier reduced to 33% in the runup to the firm being refloated on the Stock Exchange of Thailand (SET), a development now expected sometime in 2025. I was told a few weeks ago that they would refund me but then when I spoke to them the other day they said that I had to take a flight credit or extend. Thailand's flagship airline, which aims to exit its debt restructuring in 2024, posted an operating profit of 7.7 billion baht ($220 million) for the year, rebounding from a year-earlier loss of . We don't issue the air tickets by ourselves rather we simply help the clients with booking flight tickets for different air carriers. "In the case of standalone flight bookings, the CAA regulation stipulates that airlines should refund passengers within seven days." The Guardian understands that there are thousands of. Why do foreign men like Thai women? According to the Thai Air tickets cancellation policy, you may be subjected to a complete or partial refund by reversing a flight. The Ministry of Finance and other creditors for the airline have approved the restructuring plan that the bankruptcy court just gave the green light to. Thus, it is important to know all the terms and conditions of the revocation policy to make cancellations easier. To be eligible for a return, you should meet certain criteria. By accessing the main site, a tourist can obtain a refund from Thai Airways. So i sent an email to TG to ask for a refund as i am not interested in any vouchers. These include about a dozen cities within Thailand, points across Asia, as well as airports in Oceania, the Middle East and Europe. Did you miss a connecting flight? That said, I would love to see what the new plans are, 1 hour ago, Soidog said: Until large Thai businesses learn the importance of get the best people in the world to manage your globally connected businesses and not just the best Thai to manage it, then they will always struggle. Does this mean everyone waiting for a refund from the Covid-19 pandemic and before Thailands flagship airline declared bankruptcy will finally get their money back? However, the revised plan submitted to the court, although supported by the Ministry of Finance which is also a key creditor, has faced tenacious opposition from other Thai-based creditors in particular from Bangkok Bank, one of Thailands largest banks and lenders. Booking flights with Thai Airways under $49 fligh deals.Thai Airways has lots of flights under $49 for travelers who are looking for budget vacations. This website is best viewed with Chrome V.38 or higher, Firefox V.27 or higher, Desktop Safari V.7 or higher, Mobile Safari V.5 or higher and Internet Explorer v.11 or higher.Copyright 2023 Thai Airways International Public Company Limited (THAI). Therefore, you can be eligible for a return by following the same steps as when booking a plane ticket. Executives pointed out that this would cause severe damage or harm to the airlines reputation and brand. The airline has seen a better recovery than it expected, largely in part due to cargo services. The struggling airline had previously asked for a government bail-out via a 58.1bn baht ($1.81bn . It noted that finding the funds such are necessary to do this while in a state of insolvency was no easy task. Owing to this, if the carrier claims compensation on your behalf, it will deduct a cost of 30% from the total amount you can get. Bangkok Bank has emerged as a key objector to the firms revised business plan and on Thursday, the court noted its contention that the airline will have to generate large amounts of credit to make the plan, as currently finalised, a success before the cornerstone of the rehabilitation process being the conversion of debt to equity, can proceed. Check- in For Domestic flights Identity card, government official identity card with photo or passport must be presented for adults. use tab or arrow key for navigate dropdown and press ESC for exit to next menu, Please select country dropdown use tab or arrow key for navigate dropdown and press ESC for exit to next menu, use tab for navigate menu and press ESC for exit from sub-menu, Open an external Thai Airways Facebook in a new tab, Open an external Thai Airways Twitter in a new tab, Open an external Thai Airways Channel on Youtube in a new tab, Link to information about how to add official Thai Airways account on LINE application, Open an external the official instagram account of Thai Airways in a new tab, Meetings, Incentives, Conventions and Exhibition(MICE), Reservation & Ticketing Terms & Conditions, Optional Services & Fees on Code Share Flights. The Central Bankruptcy Court in Bangkok, on Thursday, approved key elements of a revised business reorganisation plan as part of efforts to restructure the debts of the countrys flag carrier Thai Airways. Thai Airways flies to nearly 84 destinations in more than 37 countries, with four different flight classes, which are Economy Class, Premium Economy Class, Royal Silk Class (Business Class), and Royal First Class (First Class). Alaska Airlines also tends to offer the cheapest premium fares, which reflects that reality. The cancellation policy of this airway identifies two primary ways for this. I'm still waiting. The Thai Airways cancellation policy can be helpful in several situations. Hi Guest, join in the discussion on I'm not holding my breath regarding a refund to the tune of approx 100,000BHT. Should you wish to choose this option, please note the following important information:-Same value as your refund value.-Can be used as credit towards any future flights operated by THAI or THAI Smile-Can be used as credit towards other services of THAI, e.g. Thai Airways is forecast to fly 4.4 million passengers in 2022 giving it an average cabin load of 80% to 82%. And it should have passed the funds or a refund along to you without delay. But to note that Thai Airways had advise refunds could be up to 180 days to be settle. Book Flights from Chengdu to Kuala Lumpur with Thai Airways. 5 reasons you shouldn't bin your boarding passes, What to do when an airline cancels your flight, New ways for airlines to win your business, Australia's airport mask mandate will soon come to an end. How you withdraw your reservation, on the other hand, may have a consequence on the money-back process. expand_more. -Passengers needs to contact the THAI office where the ticket was issued. Return trip. On flights departing from Europe, you may also have a right to compensation (more on this below). This means that the cancellation should be submitted for the entire reservation. This website uses cookies to improve your experience while you navigate through the website. 1 Passenger, Premium Economy & Economy. With the help of this policy, visitors can easily revoke their bookings. expand_more. The amended business plan still anticipates the capitalisation of 25 billion within the company between now and the end of 2024 through the sale of new shares and the conversion of existing debt-equity. 9. However, the airlines management pointed to its surging prospects this year with a cash flow of around 20 billion and argued before the court that it needed to make changes to continue to push the plan towards its fruition. Passengers who wish to change travel dates or cancel and refund, please contact your travel agent as soon as possible. Reversals can occur for a variety of reasons. Inability to adhere to other policy norms, such as. Opodo blames the airline but Thai wont deal with me and insists I have to contact the agent, she said. From that, you will have the My Booking section. For contact information to your local THAI office, please press here. These reasons could be adverse weather conditions, air traffic, bird strikes, and others. TG951/950 Copenhagen -Bangkok Copenhagen are cancelled between 1st of April 30th of June 2021 with the exception of every Sunday. All rights reserved. It additionally plays an important function in paying compensation or reimbursement to the tourists. Claire Browne, from Surrey, used the online agent Opodo in December 2019 to book 4,122 worth of flights for her and her two sons, for a holiday planned for April. Government official Identity card, government official Identity card, government official card. 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