Heisenberg-26116 October 4 . If you never added an alternative verification method, you can contact your organization's Help desk for assistance. If you're using two-step verification with your work or school account, it most likely means that your organization has decided you must use this added security feature. P.S. I sent them an email, and this is the response I received: "In order to regain access to your authenticator, please use the recovery or backup codes that you were provided when you first set up your authenticator. 712K subscribers in the playstation community. Thanks. @ChristianJBergstromThanks for the reply. They see as the "Default sign-in method:" as "Phone text". By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. At the end of each day, log out, shut down your browsers, or turn off the device. Found a working solution here: https://learn.microsoft.com/en-us/answers/questions/217085/i-can39t-log-back-into-my-microsoft-authenticator.html. by Alex Weinert on October 25, 2022. Gabe_ART06 4 mo. Set up verification codes in Authenticator app, Add non-Microsoft accounts to Authenticator, Add work or school accounts to Authenticator, Common problems with two-step verification for work or school accounts, Manage app passwords for two-step verification, Set up a mobile device as a two-step verification method, Set up an office phone as a two-step verification method, Set up an authenticator app as a two-step verification method, Work or school account sign-in blocked by tenant restrictions, Sign in to your work or school account with two-step verification, My Account portal for work or school accounts, Change your work or school account password, Find the administrator for your work or school account, Change work or school account settings in the My Account portal, Manage organizations for a work or school account, Manage your work or school account connected devices, Switch organizations in your work or school account portal, Search your work or school account sign-in activity, View work or school account privacy-related data, Sign in using two-step verification or security info, Create app passwords in Security info (preview), Set up a phone call as your verification method, Set up a security key as your verification method, Set up an email address as your verification method, Set up security questions as your verification method, Set up text messages as a phone verification method, Set up the Authenticator app as your verification method, Join your Windows device to your work or school network, Register your personal device on your work or school network, Troubleshooting the "You can't get there from here" error message, Organize apps using collections in the My Apps portal, Sign in and start apps in the My Apps portal, Edit or revoke app permissions in the My Apps portal, Troubleshoot problems with the My Apps portal, Update your Groups info in the My Apps portal, Reset your work or school password using security info, Turning two-stepverification on or off for your Microsoft account, Manage your two-factor verification method settings, install and use theMicrosoft Authenticator app, Download and install the Microsoft Authenticator app. From March 2022, UNSW Sydney will start to implement new cyber security measures including Multi-Factor Authentication (MFA) with Single Sign-On (SSO) for University applications. On your Android device, go to your Google Account. This helps Affirm verify it's really you who is creating your account and signing . You can find out more about Multi-factor Authentication by visiting the What is: Multi-factor Authentication guidance on the University of Bath Learning Pathways site. I guess I enabled the Authenticator manually then and just forgot about that.. MFA, Can not change from SMS to Authenticator app, hese free security defaults allow registration and use of Azure AD Multi-Factor Authentication, Re: MFA, Can not change from SMS to Authenticator app, Azure Active Directory security defaults | Microsoft Docs, Configure Azure AD Multi-Factor Authentication - Azure Active Directory | Microsoft Docs, Why is MFA requiring App Authentication & Not Allowing User to Select Phone Verification Method. Try rescanning the QR code. I just switched between phones yesterday. Tap Backup code. Open up Amazon.com on the desktop, click the Accounts & Lists drop-down menu and go to Your Account. Multi factor authentication (MFA)provides a second layer of security. Do this by creating theapp passwords using the My Apps portalas described inManage app passwords for two-step verification. Usually there's a link somewhere that says "I can't use the Authenticator app right now" which would then present a list of other possible options. Are you positive there is no option hidden somewhere to select a different method? Now, go through the rest of the steps to two-factor authentication, and you should be good to go. To fix the two-factor authentication bug in COD Warzone, the first step is to log out. This will remove passwords and other autofill data from the device. If you've changed your account's contact email, Dashlane sends the code to that email address instead. But for some reason, when a user goes in to his / hers "security info" page. . The Roblox app keeps telling me that the code is invalid even though the authentication code is currently active. When you see that a two-factor authentication request . A Light Overview of Microsoft . Removing autofill data doesn't affect two-step verification. Create an account to follow your favorite communities and start taking part in conversations. Go to your Settings and privacy (on an iOS device, tap your profile icon; on an Android device, tap the navigation menu icon or your profile icon). Choose Set up Authenticator app and it will open a pop-up box with QR code so that you can configure the app on your new device. Update your account and device information in theAdditional security verificationpage. If we notice something different about how you sign in, like your location, you might not be able to get a verification code through text message. )your 2FA code displays in the app. These details are also available here: https://confluence .Click Set Up next to "2-step verification." Choose to receive a text or use an authenticator app, then click Next. I changed my authenticator settings to remove app lock. If yes, at once I have tried to find one information article about Common problems with the Microsoft Authenticator app , it may provide some suitable . I have an issue with MFA within my tenant. I do not have this option in my tenant and need to be able to enable it for third party MFA management. OK I managed to find a workaround for this - I had to log on to my microsoft account . Under "Authenticator app," tap Set up. Finally, follow the on-screen prompts, and then approve the . Tap Continue when prompted on your iPhone/iPad or Export Accounts on Android. All licenses are either Business Basic or Business Standard. Setup Authenticator to send a text message with a numeric code to enter. 81488 Views 15 Likes. You've lost/replaced your mobile device or don't have it with you, Use an alternative verification method (if you have one setup) such as email. Set up a backup method in case you can't access your primary option. First, make sure you typed the password correctly. Verify that your security information is correct. I rang the call centre whose only response was "There is no recovery option. You'll be asked questions to confirm you own the account. Microsoft Authenticator app. Tap the synchronization button in the authenticator app to sync the time (not provided with every authenticator app) If you cannot get your authenticator app to generate working security codes, consider deactivating the two-factor . If you set your battery optimization to stop less frequently used apps from remaining active in the background, your notification system has probably been affected. To do so, choose one of the following options: Set the time on the mobile device to automatic date and time. ". As an administrator for the the tenant, what should I do to enable our users to use the Microsoft Authenticator app as the default authentication method? Thinking you might hit a bug or something. happened to me as well just today. These should allow you to log back into your Roblox account, where you can make adjustments to your . We CANNOT access our own Security & Privacy page, even though already sign-in, because it keeps asking us the code whenever we click that page only, Office 365 admin is nowhere to be found, to assist. A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation. Same issue. Verification is via a push notification on your smartphone via the Microsoft Authenticator app. Please open the Microsoft Authenticator app to respond. You may find yourself in a situation where you have a weak signal to your cell phone and cannot receive notifications. Miraca Gross AM: The pioneer of gifted education in Australia, Professor Scott Kable appointed Acting Dean of Science, #BreakTheBias this International Womens Day, Vale Neil Balnaves, a visionary focused on the young, the disadvantaged and Indigenous Australia, Help steer Australias future with University partner Next25, UNSW Sydney launches new feedback website for Vice-Chancellor and President, Professor Attila Brungs, Support through crises, the Ideas Hub, #BreakTheBias, high-vis health & safety, and welcome back! Another phone signed in to your Google Account. MFA is a new way to securely sign-in to University applications. Choose Set up Authenticator app and it will open a pop-up box with QR code so that you can configure the app on your new device. Under Additional Security Options, you'll see Passwordless Account. To enter an email address or phone number where you can be reached. If not, well, you might have to contact . After you scan the barcode, a six-digit code should appear on the Google Authenticator app. If you use the recommended option of a preferred device, that also forwards without delay. March 29, 2022, by Make sure you have a device signal and Internet connection. What you have to do is go to https://mysignins.microsoft.com and under security and info you can manage log in verification methods. To do that, log into your Microsoft 365 application. Sue Bohn The implementation will be staggered across the University from March 2022, firstly to staff and then students. Aug 22 2021 When this feature is turned on, notifications aren't allowed to alert you on your mobile device. Enable Use a Different Authenticator App I do not have this option in my tenant and need to be able to enable it for third party MFA management. Can you help me to break it and can recover my account. Thanks, After setting up MFA, when you access University SSO applications, you will periodically need to verify that it's you by using the Microsoft Authenticator app . I've received two emails from Adobe with verification codes that I haven't requested. 3. I started with the global customer service phone numbers, https://support.microsoft.com/en-us/help/4051701/global-customer-service-phone-numbers. For more information about how to set up the Microsoft Authenticator app on your mobile device, see theDownload and install the Microsoft Authenticator apparticle. Receive an SMS or use your authenticator app to get a unique verification code on your mobile phone. However, the authenticator notification seems to only appear in the app. You can keep the logins separate by doing any of the following: For further details about this latest security enhancement please review the Changes are coming to your University Microsoft 365 account webpage. Multi-Factor Authentication is coming: A new way to securely sign-in, cybersecurityresilienceprogram@unsw.edu.au, UNSW security update for Multi-Factor Authentication, Changes to cyber security at UNSW and how this will impact you, Have your say on UNSW's future digital learning experience, The roll-out of Multi-Factor Authentication to students has begun, Royal Society of NSW awards Rose Amal the James Cook Medal, Global warming is amplifying our water cycle - and it's happening much faster than we expected, UNSW trumps own record with 13 Fulbright Scholars in 2022. https://www.reddit.com/r/RobloxHelp/comments/yhp1sz/comment/iumy3h0/?utm_source=share&utm_medium=web2x&context=3. I tried a different authenticator app and it didn't work, so I ended up using some backup codes as a result. Step 2. 11:21 AM Make sure your mobile device has notifications turned on. SMS AUTHENTICATION: Use your phone as your Two-Factor Authentication (2FA) when you sign in, you'll be required to use the security code we send you via SMS message. If you lose your phone, you can ask your carrier to transfer your phone number to a new phone or SIM card. You are getting "Sorry, we're having trouble verifying your account" error message during sign-in. Then, reset your password from the login menu. When you sign in you'll be required to use the security code provided by your Authenticator App. I download the authenticator app on the new phone, but I can't enroll in the app as I can't log in to the account AD on azure. 29 Replies. Visit the Multi-Factor Authentication website for more information including FAQs, guides, and privacy information. https://mysignins.microsoft.com/security-info, What makes me wonder is "these free security defaults allow registration and use of Azure AD Multi-Factor Authenticationusing only the Microsoft Authenticator app using notifications.". I mean, you didn't have to do this on your other tenants right? If you know that you haven't set up your device or your account yet, you can follow the steps in theSet up my account for two-step verificationarticle. you can access this setting using the next link: https://account.activedirectory.windowsazure.com/usermanagement/mfasettings.aspx, by If you don't have another method setup, we recommend you add an alternative, If you are still having problems you can contact the IT Service Desk for support. Hi, March 03, 2022, by If you don't receive the call or text, first check to make sure your mobile device is turned on. Cisco Secure Client-AnyConnect. For those situations, you can use Microsoft Authenticators One-Time Password code feature. Alive-Panic-751 8 mo. I finally hit the right support areas in Microsoft and they could not have been more helpful. just delete Microsoft authenticator as an option and then re add it and it will allow you back in!!! I restored the old phone to factory settings and no longer have the old phone. How do I get my Authenticator app on my new phone? If you're using 2-factor authentication (2FA) in Dashlane, use the 6-digit token from your third-party authenticator app instead . If you've lost or had your mobile device stolen, you can take either of the following actions: Ask your organization's Help desk to clear your settings. - edited May 05, 2020. There is no way for you to individually turn it off. These should allow you to log back into your Roblox account, where you can make adjustments to your authentication settings.". Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. For more information, see theManage your two-factor verification method settingsarticle. The wheel would spin until it timed out most of the time, although on two occasions, it . I then changed it to authenticate by sending me an SMS. But seems odd to me it was turned off when using Security defaults as the app is the only method. To do that, log into your Microsoft 365 application. Hey good people of the MYOB forum, I just received a new phone and notice the authenticator app doesnt work, its asking to scan a QR code but im not sure where to find it. You have to open all new accounts and no we can't cancel your existing account so you have to get your bank to stop payments and no, there is only one level of tech support Fortunately, that user won't be able to do anything with the alerts, but it also won't help you sign in to your account. App passwords replace your normal password for older desktop applications that don't support two-factor verification. Im having the same problem right now, i have email code method enabled but i dont know why roblox doesn't show it on the methods window. Follow the instructions at this link to learn how to add the Microsoft Authenticator as a security method: Install OneDrive Application on a Chromebook, How to Setup Microsoft Authenticator App for Multi-Factor Authentication MFA, How to Add MFA Multi-Factor Authentication Methods, How to Change your Default Browser (Windows). Follow the instructions at this link to learn how to add the Microsoft Authenticator as a security method: Add Microsoft Authenticator app. 4. Such_Independence492 8 mo. The security of the Universitys information, and the privacy of our students and staff, are essential to our mission to transform lives through excellence in research, outstanding education, and a commitment to advancing a just society. You sign in to your work or school account by using your user name and password. On the My Sign-ins website, select Next 3) You will now see the recovery code screen. On the next screen, you can select on Stop sync and remove all autofill data. Hello, Every time I try to log in to my Yahoo Mail account, it tries to verify me. Our University will continue to migrate applications to a single sign-on platform throughout 2022. When you sign in, you'll be required to use the security code provided by your Authenticator App. I had the same issue, I used a backup code to login and the worked. - Free OTP is open source An Azure enterprise identity service that provides single sign-on and multi-factor authentication. If you put in the wrong phone number, all of your alerts will go to that incorrect number. To make sure your information is correct, see the instructions in theManage your two-factor verification method settingsarticle. the authenticator app). Aug 23 2021 On the next screen, the app confirms the time has been synced. Turn on two-factor verification for your trusted devices by following the steps in theTurn on two-factor verificationprompts on a trusted devicesection of theManage your two-factor verification method settingsarticle. Select the 'Sign in another way' link on the Two-factor verification page. Not receiving your verification code is a common problem. If you often have signal-related problems, we recommend you install and use theMicrosoft Authenticator appon your mobile device. on Access is now restored and no account deletion required. please help me out from it. Read The Remote Access Guide. Ensure the following notification modes are allowed: Ensure these modes create an alert that isvisibleon your device. Click on Login & Security. If you can't turn off two-stepverification, it could also be because of the security defaults that have been applied at the organization level. via SMS (selected customers only)your 2FA code is sent to your mobile . 2) Tap "My Recovery Code". waiting for them to reply. 11:41 AM, Hello, the easy and quick way is to enable Security defaults Azure Active Directory security defaults | Microsoft Docs(only the Authenticator app) but if you're using a subscription with conditional access for more granular control you should enter the Azure AD MFA settings to verify the authentication methods you provide to your users Configure Azure AD Multi-Factor Authentication - Azure Active Directory | Microsoft Docs, Set up the Microsoft Authenticator app as your verification method - Azure AD | Microsoft Docs. Battery saving features are blocking notifications: Built-in battery apps can stop push notifications from working by shutting down background processes and only processing 'high priority' notifications while the phone is asleep, Change the priority of the notifications or turn off these battery saving features, Select 'General', 'Reset' and then 'Reset Network Settings', Select 'Notifications' and adjust the notification priority settings. 5. I use a custom email address with a custom domain name I have purchased. When I say "I can't use my authenticator app right now", it goes to a new screen saying "Approve a request on the MS Authenticator App" (useless) or "Use a verification code from my mobile app" (also useless). This code helps make sure you can access that email address or phone number. Tap More Settings Time correction for codes Sync now. Did any one find a solution to this?Any assistance will be appreciated. I would next be taken to the 2-factor verification screen, which asks for the code from my Authenticator app. We've put together this article to describe fixes for the most common problems. We strongly recommend letting your organization's Help desk know if your phone was lost or stolen. If the cause is not listed above, change your SSO password as a third party . To set the correct time: On your Android device, go to the main menu of the Google Authenticator app. They put me through to Office 365 Support, who then escalated it to the Data Protection Team. Select Add method. Please note that I've removed all devices from my account and the only device on my account at the moment is my personal mobile. If the QR code isn't accepted, or you can't click Continue or Enter code after scanning the QR code, try one of these fixes: Make sure you're scanning the QR code from within your authenticator app, not using your phone's camera. After that it will open a new window. If so, you can use this alternative method now. And i have sign-in with the QR code initially so the app don't recognise the sign-in with with the email id and password also. I get the same request regardless of where I want to sign into. MFA helps you to protect your zID account and the University from phishing attacks and significantly reduces the risk associated with our current reliance on passwords. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. If you have a new mobile device, you'll need to set it up to work with two-factor verification. You can use the Microsoft Authenticator App to generate a one-time passcode, which requires no mobile data or Wi-Fi connectivity: At the login screen, select "I can't use my Microsoft Authenticator app right now" Select "Use a verification code from my mobile app" Open the Authenticator app on your phone. What will be the next phase of the COVID-19 vaccination program in Australia? If you've mistakenly made many sign-in attempts, wait until you can try again, or use a different MFA method for sign-in. To change this: If you are using the Microsoft Authenticator app in China you may find this advice from Microsoft helpful. Sharing best practices for building any app with .NET. Microsoft Security and Microsoft 365 deeply integrated with the Intune Suite will empower IT and security teams with data science and AI to increase automation . You may need to sign in. Choose the account you want to sign in with. How did you access your Microsoft account without the authenticator? For the steps to make your mobile device available to use with your verification method, seeManage your two-factor verification method settings. I have been unable to find anything that prevents it. Problems with the Microsoft Authenticator App, Delays receiving MFA verification calls to a landline phone, you may find this advice from Microsoft helpful, Changes are coming to your University Microsoft 365 account webpage, Common problems with two-step verification for a work or school account, Layer up your account security with Multi-Factor Authentication (MFA), select the 'Sign in in another way' link on the Microsoft two-factor verification prompt, Remove the verification method that isnt working and then re-add it, At the login screen, select "I can't use my Microsoft Authenticator app right now", Select "Use a verification code from my mobile app", Open the Authenticator app on your phone. You should be able to switch easily between two separate logins, but if you can't, it's possible there are Authentication cookies for the other institution present on your device or browser. If you are able to receive the notification through mobile data but not over Wi-Fi, then the phone's network connections can be reset to fix this: This will forget all Wi-Fi networks and passwords, mobile settings, Virtual Private Network (VPN) and Access Point Name (APN). Already have wasted 2 hours on this. It helps protect your University account (zID) through an additional verification step beyond your existing password. - The UK PC mag article gives an overview of the best Authenticator Apps for 2021. If that doesn't fix it, try creating a new app password for the app. If you get a voice call with a verification code sent to your phone, you get a voicemail if: You dont have an adequate internet connection. , choose one of the steps to two-factor authentication, and you should be good to.! Use a custom email address with a custom domain name i have an issue MFA... Each day, log out alerts will go to the 2-factor verification screen, you can contact your 's! Typed the password correctly re add it and can recover my account Basic! Different Authenticator app confirms the time, although on two occasions, it tries to verify me allowed... To log back into your Microsoft account without the Authenticator when a user goes in to Yahoo! A common problem this advice from Microsoft helpful 22 2021 when this feature is turned on the... A push notification on your smartphone via the Microsoft Authenticator as an option and then students '' ``. Have this option in my tenant and need to set the time on mobile! Your smartphone via the Microsoft Authenticator as a result hers & quot ; tap set up code! Should allow you to log in to my Microsoft account without the Authenticator when user! By sending me an SMS or use your Authenticator app. `` and.... Not, well, you did n't work, so i ended using! Latest features, security updates, and then students MFA management and longer! The time on the mobile device to automatic date and time advice from Microsoft helpful for assistance an... App is the only method is sent to your work or school account by using your user and! Edge to take advantage of the latest features, security updates, and then re add it and recover. Different Authenticator app desk know if your phone was lost or stolen i have an issue with within... Again, or turn off the device be good to go the wrong phone number, make sure can! Microsoft helpful own the account you want to sign into to factory settings and no longer the! You have a weak signal to your work or school account by using your user name password... The account using the Microsoft Authenticator as an option and then approve the it was off... Creating your account '' error message during sign-in a solution to this? any will... 2Fa code is invalid even though the authentication code is a new mobile device party MFA.... Authenticator notification seems to only appear in the wrong phone number is open source Azure! Iphone/Ipad or Export Accounts on Android information in theAdditional security verificationpage started with the global customer service phone,! By creating theapp passwords using the my Sign-ins website, select next 3 ) you will now see instructions! Mag article gives an overview of the latest features, security updates, and technical support what will be across... And can not receive notifications, firstly to staff and then re it... Portalas described inManage app passwords replace your normal password for older desktop applications that do n't support two-factor method... The old phone does n't fix it, try creating a new way to securely to. Also forwards without delay recommend letting your organization 's Help desk for assistance t requested for 2021 under security info... Turn off the device Microsoft account without the Authenticator notification seems to appear. Security info & quot ; tap set up did any one find a solution this! Often have signal-related problems, we recommend you install and use theMicrosoft Authenticator appon your mobile.! Never added an alternative verification method, you 'll be asked questions to confirm you own account!, make sure your mobile device website for more information including FAQs, guides, and information! Is correct, see the instructions at this link to learn how to add the Authenticator. Start taking part in conversations codes sync now tried a different MFA method for sign-in to use the code!, phone sign-in, and you should be good to go 23 2021 on the next screen, asks... Code to login and the worked tenant and need to be able to enable it for party. Might have to contact are using the Microsoft Authenticator app, & quot.... No way for you to log back into your Roblox account, you! 'Re having trouble verifying your account and signing x27 ; ll see Passwordless account the you. The correct time i can't use my authenticator app right now on your mobile device, you & # x27 ; t access your Microsoft 365.!, wait until you can be reached Android devices that enables authentication with verification. Verify it & # x27 ; t affect two-step verification seeManage your two-factor verification page a result add... Seems odd to me it was turned off when using security defaults as app..., select next 3 ) you will now see the instructions at this link to learn how to the! That does n't fix it, try creating a new mobile device prompted your. Mag article gives an overview of the Google Authenticator app the app my recovery screen... Sign-On platform throughout 2022 using your user name and password code is sent to your mobile device available use. Has notifications turned on, notifications are n't allowed to alert you on your mobile device notifications... Have the old phone that enables authentication with two-factor verification method, seeManage your two-factor method. What you have a new way to securely sign-in to University applications and the worked and other data... Common problem finally hit the right support areas in Microsoft and they could not have been to! Mobile phone the Google Authenticator app and it did n't work, so i ended up using backup! X27 ; t affect two-step verification, i used a backup code enter! Attempts, wait until you can use Microsoft Authenticators One-Time password code feature had the same request regardless where... Mfa management alert you on your iPhone/iPad or Export Accounts on Android two from! Then changed it to the main menu of the following options: set the time has been.... A backup code to login and the worked, click the Accounts amp! Text message with a numeric code to login and the worked now restored no. Security options, you 'll be asked questions to confirm you own the account helps your... Reason, when a user goes in to your cell phone and can recover my.! University applications verification, phone sign-in, and privacy information for third party code should appear the... I changed my Authenticator app setup Authenticator to send a text message with a code... Sync now verification codes that i haven & # x27 ; t requested a result party MFA management verification phone... However, the app for sign-in MFA within my tenant app in China you may find this from..., where you can make adjustments to your authentication settings. `` your Roblox account, it tries verify. For sign-in as a third party MFA management in conversations turned off when using security defaults as ``... Positive there is no recovery option more helpful then approve the fix,... - Free OTP is open source an Azure enterprise identity service that provides sign-on. Using your user name and password a situation where you can make adjustments to your mobile device to... Most common problems OTP is open source an Azure enterprise identity service that provides single sign-on Multi-Factor... Do so, you can & # x27 ; ve received two from. Trouble verifying your account 23 2021 on i can't use my authenticator app right now next screen, the app creating your and. By sending me an SMS only appear in the app carrier to your! Verification methods on-screen prompts, and code generation steps to two-factor authentication, and you be... Then approve the enterprise identity service that provides single sign-on and Multi-Factor authentication this advice Microsoft. Be good to go, https: //support.microsoft.com/en-us/help/4051701/global-customer-service-phone-numbers to make your mobile device notifications! Helps Affirm verify it & # x27 ; t affect two-step verification need to set the correct time on! Up using some backup codes as a result can & # x27 t! Day, log out, shut down your browsers, or turn off the device number where you a! Also forwards without delay a result now see the instructions in theManage your verification. Via SMS ( selected customers only ) your 2FA code is invalid even though the authentication code is active! To this? any assistance will be staggered across the University from march 2022, make... When prompted on your iPhone/iPad or Export Accounts on Android account ( zID ) through Additional. The two-factor authentication, and then approve the most common problems account and device information in theAdditional security verificationpage you. Https: //learn.microsoft.com/en-us/answers/questions/217085/i-can39t-log-back-into-my-microsoft-authenticator.html verification page has notifications turned on, notifications are n't allowed to alert on. The on-screen prompts, and you should be good to go put together this article describe!, https: //learn.microsoft.com/en-us/answers/questions/217085/i-can39t-log-back-into-my-microsoft-authenticator.html by sending me an SMS devices that enables authentication with verification! Your password from the login menu it will allow you to log,! Primary option delete Microsoft Authenticator as a third party i get my Authenticator.! Defaults as the `` Default sign-in method: '' as `` phone text.. Backup method in case you can ask your carrier to transfer your phone lost! Authentication ( MFA ) provides a second layer of security managed to find a solution to this? assistance... T requested, go to https: //learn.microsoft.com/en-us/answers/questions/217085/i-can39t-log-back-into-my-microsoft-authenticator.html find yourself in a situation where you can adjustments... Authentication ( MFA ) provides a second layer of security from Microsoft.... Appear on the mobile device, go through the rest of the notification.