As the overall rating is an average of all ratings received, those providing great experiences will have positive ratings outweigh negative ones. Spokeo gathers information from public sources, which may not be complete, comprehensive, accurate or up to date, so do not use this service as a substitute for your own due diligence, especially if you have concerns about a person's criminal history. I love chronic likers. Also, having carefully crafted listings show your professionalism as a seller someone who won't leave a loophole behind and is always on top of things. Here are some more ways to ensure youre protected: NMLS ID: 1486447 PO Box 60178, Palo Alto, CA 94306, 1099-K Reporting and Disclosure Information, The item did not receive an acceptance scan from the shipping carrier (first scan by the carrier after receipt/pickup of the package) within 30 calendar days from date of purchase, The return request was approved, but the buyer did not return the item On Mercari, you can decide whether you or your buyer will pay for shipping. Best to just ignore their offer. The items that sell well on Mercari are items that also . You can negotiate to cover the cost, but if a seller adamantly refuses authentication you can think of that as a red flag. How do you know if a user has blocked you? If the product is defective, incomplete, not as described or otherwise doesnt meet your expectations, youll have three days to request a refund. They make matters worse for sellers by returning your item in an altered/ruined/soiled condition or sending a different, inferior (or gasp, a counterfeit!) can you use animal lidocaine on humans; unethical criminal justice research; plastic surgery in kingston, jamaica; joe monteith death; victor elomena smith death; linda davis measurements; are you exempt from withholding as a military spouse? Not on Mercari !! If I sell an expensive item, I usually include freebies, nice wrapping and notes, then they receive it and it's like crickets- they don't even have the dec. 5 Signs to Watch Out for. For more information, please see our reimbursement. In Mercaris case its listings in the Play Store and App Store probably tell a more complete story. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. You can block individual buyers or set buyer requirements based on specific criteria. You can restore a past blocked bidder/buyer list by selecting Restore list. So this is my Mercari review, and how Mercari works from a buyer's perspective. Spokeo does not verify or evaluate each piece of data, and makes no warranties or guarantees about any of the information offered. Although the seller did not qualify for reimbursement under Mercari's Shipping Protection Policy, Mercari was obligated to refund the buyer as they did not receive their purchase as described. There are plenty of alternatives if youre looking for something a little more modern, including Mercari. This article walks through sellers' responsibilities and how our team can best support you. Reality and expectation don't always match; miscommunication happens, and complaints ensue. If you negotiate, do so in good faith. The platform attempts to protect users from fraud, but like any online marketplace, it is possible to be scammed if you aren't careful. The money can be spent on your own Mercari purchases (and the app will try hard to get you to do this) or can be saved up and transferred to your bank . You exchange information, and the next thing you know, your credit card company is calling you for unusual activity. avoid a return request, If youre listing more than one item, you must provide a clear image Mercari is safe for buying and selling as long as you take a few precautions to avoid scams. By enabling a direct connection between buyers and. Ultimately, Merc doesnt give a crap what 'your' rules are, so long as they don't conflict with the terms of service. On the profile page, tap the three dot icon in the top-right corner of the screen. Hi*I have been selling on Mercari for years now. Its true that they cant annoy you anymore with low ball offers and ridiculous messages, but they still have access to your listings, profile, ratings, number of sales(They find out they were blocked when they try to message you or like one of your listings via a Mercari notification).Is it worth it to block someone on Mercari? Not doing that for them. Nope. Press question mark to learn the rest of the keyboard shortcuts. And the answer to that is consistent with other platforms from old-time players like eBay and Amazon to currently popular ones like Poshmark YES. So, as a seller and owner of your online business, always check your messages and order status page at regular intervals to ensure you're not overlooking any requests, cancellations, or everything in between. Its a site where you can buy or sell just about anything that can be shipped, though as always there are a few Mercari scams youll need to be aware of as well. To qualify for Mercari's Shipping Protection: Mercaris customer service team will determine whether an item qualifies for You can block a user by tapping their user photo on one of their listings to access their user profile page. The seller has 24 hours to accept, counter, or decline your offer. But yes, I can still see her closet.. As a rule of thumb, act fast. If the seller receives a different item or an altered one - a typical modus operandi among online marketplace scammers - it should be promptly reported to Mercari. They are not retailers and most are not professionals. Unfortunately there is some shop straight up copying my ideas/artwork. Buyers and sellers on Mercari are real people. Some buyers don't simply nitpick on or make up a story about an item to be refunded for it. We work hard to keep the marketplace safe. Dunno why someone would block likers though, seems like you're just losing a potential sale, since the liker wouldnt be able to find the listing as easily if they were just delaying the purchase for some legit reason. selling will help you have the best experience possible. the carrier's guidelines, The shipping address or shipping label was changed. Doesnt mean they have to buy it. See any weird rules in a bio? New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. Create an account to follow your favorite communities and start taking part in conversations. Aside from ratings on Mercari itself, search them out on other sales platforms and see what kind of reputation they have. lost in transit Terms The primary way to protect yourself is to avoid making payments off platform. When an item sells, Mercari will send you a shipping label electronically, and you're obligated to ship within three days. claims process can take up to 8 weeks. In order to be eligible for Mercaris Seller Protection, we ask that you By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. back to the seller after 7 calendar days from approval, The buyer does not contact Mercari within the return timeframe, The package must be scanned by the shipping provider within 3 business The OneShop Money Mastercard Debit Card is issued by Piermont Bank, Member FDIC. She's a sure buyer, she says. You can change this setting in the Buyer Managementsection - opens in new window or tab of your selling preferences. If you dont Have you run into an issue with a returned item? Abide by the marketplace guidelines. Active sellers that throw an offer that is ridiculous. If If you received an item in a different condition than you shipped it in: If you did not receive your item back or if you received a different item Can a seller block you if you're in the middle of buying, I bought an item and I was trying to get a tracking update but it won't let me send a message. A user said theyd save an item for me, next thing I know its gone from their profile with only 1 item left sold. of each item, We recommend keeping your shipping receipt, Items must be packed properly to ensure safe delivery. [2] Although it's a legit platform, there are definitely possibilities of getting scammed by sellers and buyers on Mercari. You'll get a message saying "you cannot buy, chat, make offers or like items from this user." Or something along those lines. You can remove a buyer from your list any time. They receive the item, and move on. Super helpful if you intend to cross-list across online marketplaces. On eCommerceBytes, a longtime website for online sellers, Mercari sat solidly in fourth place in its 2020 Sellers Choice survey, where sellers rate their experiences on multiple criteria. It was a shame, because I really liked what she had in her closet and I WANTED to like so I could potentially buy in the future, but I was afraid of being blocked. it, We collect photos from buyers for every return, Your item or user account does not meet the qualifications for seller The articles are not intended as legal advice. In addition, if you decide to pay for shipping you can choose if you want to ship with a Mercari label or ship on your own. Unscrupulous sellers, too, frequent the site just as unscrupulous buyers do. Traditional selling platforms like Craigslist and eBay go back to the early days of the internet, and Craigslist famously clings to its (very) old-school interface. You can also use Spokeos people search tools to verify the name and address youve been given and potentially find other clues such as social media accounts that can reassure you youre dealing with a real person and not an identity-theft fraudster. and our She got mad and a bit rude, and blocked me before I could respond. I literally just had someone ask for free shipping on a $5 item and I told her no and called her out by asking why she needed free shipping when everything she was selling was highly priced and she wasn't offering free shipping herself. If the latter type reaches out, be professional and refrain from being defensive. Let me know in the comments section. The question, though, has evolved to: "Are there buyer scammers on Mercari?" And the answer to that is consistent with other platforms - from old-time players like eBay and Amazon to currently popular ones like Poshmark - YES. 2 BecsRaySpex 2 yr. ago Btw its annoying when people lowball I had someone ask if I can take the price from $5 to $3. Thats true not just for businesses but for private individuals too. Reach out to us through the Help Center. Reddit and its partners use cookies and similar technologies to provide you with a better experience. it (i.e., using improper, inadequate, or unsafe packaging materials), The item is prohibited, as defined by Mercari's Terms and Conditions or New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. Mercari sellers exepec their buyers to do all the research. ', Press J to jump to the feed. And last, Many of my listings are 'firm price' in caps, first line of the listing. These marketplaces can be powered by blockchain technology, which provides a secure, transparent, and tamper-proof record of transactions. Need help with shipping damage? . service team will automatically review your transaction for eligibility. Seller never shipped item or responded to message inquiring status of order over a week since purchase. After millions of downloads, the Android app maintains an aggregate rating of 4.6 out of 5, and the iOS app checks in at 4.8 out of 5. Mercari offers a full refund if a claim is proven valid, but the buyer has to return the item to the seller within three days. This leads to juvenile, vindictive, and false reporting of your. Here's how to block buyers based on specific criteria: You can choose to exclude specific shipping locations (regions, countries, PO boxes) from all your listings by using our Exclude shipping locations page - opens in new window or tab. Were here for you. What Parents Should Know About, Internet Safety for Kids: Beware of Popular Websites, Tips for Keeping Your Child Safe on Reddit. I wasnt trying to be rude or anything but she went off so I blocked her and now Im worried she will try and get back at me through my shop any suggestions on what to do? Especially for popular branded products. She was nice otherwise. That rules out the most common recommendation for protecting yourself against Craigslist scams or Facebook Marketplace scams, which is to deal with local buyers and meet in person. Now, there's no doubt, Mercari is indeed a legit reseller platform. We believe ratings create trust and transparency in the marketplace. So thats when a seller would just change the price to what they asked. eligible for Mercari Shipping Protection, If the item is damaged or lost because the seller didnt properly package A scammer would think twice about messing up with a seller with carefully crafted listings because they would be hard-pressed for hard evidence that you shipped a misrepresented item. protection detailed below, The listing must be a legal item owned by the seller, Selling of an item must not violate any local, state or federal Can A User I Block on Mercari See My Listings? and our Be aware that this service costs sellers money, so for items of $499 or less your seller might choose not to use authentication. I literally just had someone ask for free shipping on a $5 item and I told her no and called her out by asking why she needed free shipping when everything she was selling was highly priced and she wasn't offering free shipping herself. However, there are many different complaints from sellers and buyers who use the site, partially because Mercari withholds funds from sellers until buyers are satisfied with their purchase. For buyers and sellers alike, researching the person youre doing business with is the smart option. Note: If one item in the bundle sells before you've received a response on your offer, you can send a revised offer - once an offer or counteroffer is accepted, you'll . Mobile selling app Mercari is dramatically raising shipping costs for those who use its prepaid shipping labels, leaving users worried that some items will become too expensive to buy and sell through the venue, which is like a mobile version of eBay with a flavor of Craigslist thrown in. . Be sure to read the Mercari Terms of Service before you start selling and familiarize yourself with the types of scams that are common on the platform. Reddit and its partners use cookies and similar technologies to provide you with a better experience. To check on a purchase's cancellation eligibility, visit the Order Status page by going to your profile > Buying > In progress. weight of the package, The package does not exceed 45 (longest side) x 20 (second longest side), Damaged claims must be filed within 3 calendar days from the delivery date, Lost claims can be filed when 7 or more days since the last update and 30 or more days from the acceptance scan (first scan by the carrier after receipt/pickup of the package) while the transaction is still active, The item is solely protected while in transit from the seller's location Contacted Mercari requesting to cancel item and received email saying they are quite busy and will get to me asap. Thats what the option is for. Sellers on Mercari can cancel orders for a variety of reasons. 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