Mailing to "eticket@irctc.co.in" is risky. Please Be Carefull. If you opt for any of these options, your tickets won't be booked if there is no lower berth available. Voxya provides tools to quickly respond to consumer concerns by creating frequent responses and pushing them on demand. It really works. DO NOT EVER BOOK TICKETS BY REDBUS. * Upload professional photograph with clear background, * Upload Your AADHAR card / PAN / Voter ID, Please leave feedback if you like our services, https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/, Redbus - I have been provided an already booked ticket. For tickets purchased with the PeruBus transportation company, a penalty of 15% of the value of the ticket is always applied; You can only request the cancellation of the same up to 24 hours before the departure of the bus, taking into account the hours of service for the cancellation requests of redBus. We support businesses as much as we support consumers. * I had booked a ticket for Pune-Bangalore. I had paid 1500 k as the bus fare for 26th December from Pune-Bangalore. Spt bus pass - cqios.alfadistributors.shop I payed via Paytm. I am Mayank, from India last month I visited Singapore for travelling, then on June 22 I tried to book bus ticket using redbus.sg to Kaula Lampur after made payment the booking is failed and they send me failure message, after passed more than one month I didnt receive my refund money or money back for failure booking. IRCTC: Money debited but train tickets not booked on IRCTC e-ticketing I didnt take that bus as it was about to start at 12.30 am and I had to catch the flight the next day morning. You can take action based on time, type or urgency. All of them stuck on this payment and think, what do now? Operator 1: Operator 2: You can check the cancellation policy using the same named option from the search page itself. cota bus fare 2022 My phone shows money debited. Money paid - ticket not booked - eRail.in As we regularly capture complaints so we notify businesses as soon as we receive any complaint at our platform, thus enabling quick resolutions. First up all understand what is the reason behind your failed tickets. Remember to mention your transaction ID also, if you have it. date of journey : Jan 18th 2014 E-mail us: [protected]@redbus.sg We are sorry we could not book the seat(s) you chose. Please get my money refunded as soon as possible. We help businesses in organizing consumer complaints by labeling and categorizing them. [Resolved] Redbus Ticket not booked but amount deducted from my account Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Passenger opted for particular berth at the time of booking and ticket not booked due to choice of Berth not available.Other reasons such as network failures etc. Here's what you should do in case you are facing some issues on the Air India site: Advertisement Email your problem to - ecommerce@airindia.in Or, you may call at 011-24667473/011-24667474 (Monday to Saturday, 0930 hrs. They are not responsible for anything once the ticket is booked and they dont even try to solve the issue. [protected]. The worst ever customer service and the worst ever bus. Report on wrong advertisement info on online. On payment, my money got deducted but I didn't get the booked ticket. Rs 5 lakh and booking of 5 seats Phani then realized that people do not have such options to cut bus tickets, which will help in taking decisions. In such cases, the amount is not credited to the IRCTC account. IRCTC Bank Money Debited but No Ticket Received. Online Bus Ticket Booking with redBus You may get a call / email shortly from us. I booked a ticket on **th January **** for a bus leaving on **th January from Jamnagar to Pune. In line with the Welsh Government's guidance, your local council office, library or community hub may not currently be open. However, please note that the passenger in whose name the ticket is booked should carry a proof of his identity (along with the ticket) at the time of boarding the bus. Bank Money Debited but No Ticket Received | IRCTC Help Welcome back guys to the new video and in this video, I'll show you How to get a refund in irctc if the amount is deducted from your bank account but the tic. They have not even gave us even a water bottle of I want to place a complaint to this driver. Write your refund request to eticket@irctc.co.in. Closed. Further you can directly post letter to Group General Manager/IT, Indian Railway Catering and Tourism Corporation Ltd., Internet Ticketing Centre, IRCA Building, State Entry Road, New Delhi 110055. DO NOT EVER BOOK TICKETS BY REDBUS. I cant booked for 2 seat beside as it was blocked. conservation reg refund policy and need my money back Its troublesome as during this pandemic. Sign in to see your trips to cancel on redBus website on desktop and on mobile. Redbus - Very poor quality service and very high charges, Redbus - Not pickup bus on boarding station. Payment was done through Payumoney. Stuck While Booking Air India Flights Online? Here is What to do If refunds are delayed, passengers may contact VRL Customer Care. As many times when passengers booked their train tickets some times it happnes ticket does not book in irctc but money is debited at that time passengers are in trouble that now what should they do? the starting time was mentioned as 10 30 pm but it came out from koyambedu by 12 .00 mid night and it has reached Sinc the it was sleeper coach, I thought we would have the comfort of sleeping in the bus rather than seating. If you find your transaction then it's fine otherwise also you'll get a refund which may take 10 days or so. Please resolve the issue and refund my money at the earliest. Yesterday, I booked a ticket from Madurai to Chennai for travel on Dec **, **** on redBus. This review was chosen algorithmically as the most valued customer feedback. I booked a flight ticket from Travolook.in, money deducted but ticket I was booking a ticket through goibibo on 10 sept. 2021. Then select File Tdr in options and Submit. You have cancel the ticket in last minute when no buese are available. Kindly amend your advertisement as it lies to all people who buy online! Cancellation of e-Tickets before chart preparation of the train: If a confirmed ticket is cancelled more than 48 hrs before the scheduled departure of the train, flat cancellation charges shall be deducted. Donot ever book this bus. Rs.240/- for AC First Class/Executive Class. Claim it and get a lot of features. Hello Consumer Complaint Board, Voxya does not provide legal advice and does not create an attorney-client relationship. KSRTC Official Website for Online Bus Ticket Booking - KSRTC.in They also cheated other passengers who have booked the tickets to mussorie and dropped them at Dehradun only and didnt even refund the amount. Regards, 5924707 :: Transaction Failure But when the bus arrived it was shocked when it is no social distancing at all as per mention on the website. Ltd., Driving the news: The Central Ohio Transit Authority (COTA) will institute price caps on bus fares and altering transfer rules to be more flexible for . Please advice. Our customer care officer, will get in touch with you shortly for further assistance. The complaint has been investigated and resolved to the customers satisfaction. SHAME ON Shri Krishna Travels services & the PARTNERS REDBUS! A: There are several benefits of bus booking or bus ticket booking online through redBus, such as 1) Book bus tickets with ease from the comfort of your home or workspace. The staff were very rude and did not givus the seats which we booked and instead given us seats at the back. Redbus customer service sucks. Registered User will be given username and password after filling an E-form on the Internet by giving his personal details. I need refund for this absolute disaster experience that my parents had to go through. Moreover bus driver did not know the route from delhi to Jammu This bus took around 24 hours from delhi to Jammu, which should be 12 hours. Myself subhash i was booked a ticket from Ahmednagar to ahmedabad in shrinath travels of 1425 rs, Ticket No: TNBW83868635 1) we place our small personal thing on the side empty seat, he asked me to remove, and said if we want to put, then need to buy this seat Bas BILLION STAR EXPRESS. We had booked a Volvo from Delhi to Jammu, timing 18:30. of cancelled ticket. In customer care and told the story, they asked me to be online and I waited for more than 10 mins on the phone and then I was told that I will get the call shortly, but nothing happened and no one called me. It simply can be done by paytm just go to order of ticket then select "contact us" below the ticket detail. Boarding time was 10.20am but the bus arrived at 12pm. The bus is very horrible and the staff were very rude. I have contacted to phone pe customer service where the . To, Dear Red bus team, This is to bring to your kind notice that i booked online tickets through Red bus .com on 24th NOV2015 to travel from Hyderabad to Bangalore on 24NOV2015 for 1 Member. Route: Pune to Thane How can other bas( same company) can arrive early while this one fail. Redbus Ticket not booked but amount deducted from my account. PNR: ********/******/***************** CANCELLATION AND REFUND POLICY - redBus I had paid a total of Rs.2600 for the above travel. Date of journey: 23-Oct-2012 4) Wide variety of bus operators, types of buses, and routes to choose from. There were no amenities provided as it stated while booking, no AC, no wifi, damaged power-points and no stopover in between, and not to forget pre-departure of the bus by 40 min, without informing the passengers. IRCTC Railway Ticket Cancellation Charges and Refund We are sorry we could not book the seat(s) you chose. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Bas berjalan dengan kadar kelajuan 30km/j. In the mean time don't close your bank account or credit card . Nagasubramanian When we arrived to the bus stop, it turned out that this bus took completely different route. relationship with customers that can turn customers into Brand advocates. This can raise the situation of money debited from the account but ticket not booked ( Bank Money Debited but no Ticket booked ) with the following possibilities: If your tickets belongs to any of the chart cases then wait for refund.