The most popular cities on Rentola. Moving out for the first time? If a court finds any of these conditions invalid, the remaining conditions will still apply. Don't miss out, add your house, apartment or room today. Search. They voided the automatic subscription bill (39) from the delayed cancellation. On my last review, Rentola said they would contact me regarding my issue. Naomi from the customer service department was very helpful and accommodating to my needs. Please contact us at [info@rentola.ie] so our customer service can assist you in the matter. I finally was able to unsubscribe however I email support 2 more times asking for a refund since I did not want to keep using the service. Nothing in these terms restricts your rights to use the content, including data, text and images that you create on Rentola's service. . About; Terms and conditions; Blog; Buy Premium Profile; . Updated. . Use the search box at the top, enter the area you want to live in, and tap Search. Apartments and houses for rent. Rentola makes the market open and easily navigated. Subsequently, 39 is charged, and the subscription is paid every 28 days. Hi Glory,Thank you very much for your review. Reply from Rentola.ie - Making property search smarter. Very deceiving.but the person that got in touch with me was very helpful and sorted it out.Thanks for that. Filter your search by city, rent, home type etc. Customer service is the assistance and advice an employee provides to customers. +2,414 rental homes Price comparison 10.00-16.00 customer support. Why don't you make it mandatory on first place on your website? You can unsubscribe at any time. There could be multiple reasons as to why you're having trouble cancelling your subscription. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. Date of experience: August 07, 2022. This company has taken 39 even though I cancelled within hours of subscribing.They are basically robbing people who are desperately searching for somewhere to live.I want my hard and HONESTLY earned money back!! Find . Super helpful and kind. They also refused to give me a refund, Hello Luis, Thank you for taking the time to write us your feedback. In 2023 we aspire to reach 50 million users around the world. Then you've come to the right place. Then you've come to the right place. Greet the customer warmly. Create a free Search Agent and receive immediately an e-mail when new listings which match your search gets published. Then you've come to the right place! 29 customer service phrases. As a job, customer service professionals are responsible for addressing customer needs and ensuring they have a good experience. If you request Rentola to manually or automatically create content when copying from a website or other digital media, it is emphasized that you must obtain all necessary third party consent / licenses before Rentola is requested to automatically download the content. Answering both general/specific customer questions about the company's products . Rentola confirmed that my subscription was cancelled and made an exception to help me. Were sorry you arent satisfied with our service. Account name: Driftskonto We therefore reserve the right, without notice, to change current terms and prices. Are you looking for your new rental property? Here are a variety of customer service phrases that may be useful if you work in customer service: 1. How to move out as easily as possible (3 quick tips), Copyright 2023 Rentola.fr, part of RENTOLA FRANCE APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137840 | VAT: DK43137840 |, Help: Get answers for your questions here. We have requested your contact details so we can get in touch with you. It's a very bad website sbd worse customer service. Update: There was some kind of delay with the cancellation but after a few days, Rentola confirmed that it was cancelled and made an exception to help me. Say one of your products is backordered for a month and you need to relay this information to a customer immediately. Popular searches. Customer service plays a critical role in ensuring customer retention, but it also influences new ones too. Find rental - free. Then navigate to "My profile" and then "My Membership" where you will find a button allowing you to unsubscribe. . Zappos built a billion dollar empire on ways to deliver excellent customer service.. 4.6 All messages are treated carefully in order to create the best possible experience for both landlords and tenants. We are glad to hear that you are satisfied with the service that Nina has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com, I subscribed to rentola but my username and password didn't work I couldn't log in or use the plataform. This agreement is governed by local laws. 1. Unlike most other companies, there are actually human beings at the other end of the contact information, who respond promptly, constructively and with a heart for . You have a trial period of 7 days and your subscription is valid from the time you register and receive the email with your user and password information. Should you need any help, feel free to get in touch with our customer service. Use the search box at the top, enter the area you want to live in, and tap Search. . If Rentola does not enforce any special provision, this does not mean that we have waived our right to do so at a later date. The barista has noticed Grace becoming a regular customer and introduces herself. Date of experience: February 15, 2023. Account no: 0729357243 and thus deliver the best possible service for you. Best, DavidRentola.ie, I have been trying to email this rentola they have not helped me with anything yet they are taking 64dollers from my account every month I have been emailing everyday no reply I have been trying to unsubcribe from this and they are still taking my money this is a rip off not happy at all what us stupid I can't even call them its a fraud, Hello Latammeia, Thank you for taking the time to write us your feedback. We guide you before, during and after your relocation. The most popular cities on Rentola. Hi ,Thank you for your review. Then you've come to the right place. Hi Katayon,Thank you very much for your review. Search. Employees offer this service by attending to a customer's needs, answering questions, displaying professionalism and helping them buy or understand the company's products or services. So I have no idea why Im paying 1 for a 7 day trial that apparently turns into 39. 104,211 available rentals. CLTV improves with better customer service 6. We guide you before, during and after your relocation. Contact our customer service at: info@rentola.ie. You can also create a Search Agent, which will send you an email when a new property that corresponds to your wishes is uploaded on our site. 2. Kindly do something. Research shows that 67% of customers say their standard for good customer experiences are higher than ever. I am desperate. Respond promptly. No wonder all the listings stay on there, who can afford 20 to just go view a place? Date of experience: 19 January 2023. Do you . What an absolute rip off!!! Were sorry you arent satisfied with our service. Anyone can write a Trustpilot review. 4. We are glad to hear that you are satisfied with the service that Dave has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com. Then you've come to the right place. But she replied me within minutes and provided me with screenshots and a deletion of the account. Are you looking for your new rental property? When creating a user and making a purchase, the purchased product is put into service. Find rental - free. !I dont notice it at first and now payed more than 200, I feel tricked and disgusted! Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. Then you've come to the right place! Expand your search and see available rentals in popular cities. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. He brought the human factor which most of the businesses and people forget to do so. Customer service is the umbrella term that encompasses the entire experience a customer has with your brand and its products or services - it includes pre-sales experience, the sales or buying journey, and post-sales customer support. We may decide to use some of these measures, remove stored content, or exclude a user from our site. Reply from Rentola.com - Making property search smarter. Filter your search by city, rent, home type etc. Find rental home in Amsterdam. Great customer service experience. How do I cancel my subscription? We are a rental home search engine. Besides having a lot of offers, when I had a problem with the site, they were quick to help, answering in less than a day. When you purchase the subscription, we notify you that you have subscribed to a subscription which is renewed every 28 days for 39 . Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Looking forward to your cooperation. and thus deliver the best possible service for you. Hello Michaela,Thank you for your review. Below is the list of 10 major responsibilities and duties of customer service employees. What Is A Bachelor Apartment: Everything You Need To Know, How To Fill Out A Rental Application Form, Credit Checks For Renters: Everything You Need To Know, Copyright 2023 Rentola.ca, part of RENTOLA ABROAD APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137891 | VAT: DK43137891 |, Help: Get answers for your questions here. Putting personalization into action Create a free listing and get contacted by interested tenants within 24 hours. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. 1 review. Find rental . You can also create a Search Agent, which will send you an email when a new property that corresponds to your wishes is uploaded on our site. Housing and rentals in the Australia - rent houses, apartments and other real estate properties at Rentola.com.au customer support 17,015 available rentals Popular searches Sydney, Brisbane, Canberra, Adelaide, Gold Coast, Townsville 70,458 new properties added within the last 30 days 83,684 other people Revenue increases with good customer service 2. In the Real Estate Rental Agency category. Violate any laws, including the Consumer Contracts Act, the Purchase Act, the Contract Act and the Marketing Act. Hi Michael,Thank you very much for your review. Hello, Thank you for taking the time to write us your feedback. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. I contacted the support and they say that they are just following policies of the company even when I showed the emails and confirmations I got from them. Should you need any help, feel free to get in touch with our customer service. At its core, quality customer service is about . Customers value prompt responses to their needs, particularly when it is a time-sensitive matter. Avoid. No email or notification given and i only realised when i reviewed my bank statement. Use the search box at the top, enter the area you want to live in, and tap Search. Ring me on 0838334790 jamie, Hello Jamie,Thank you for your review.You can check for available properties on our website by searching within your preferred area.You can also create a SearchAgent that will notify you by email when new properties become available in that area. Rentola.com.au . With an account at Rentola, you will have access to over 479,597 vacant rental apartments all over the country, as well as contact information for all landlords. Are you looking for your new rental property? Great customer service. So I am happy, Hi Shafeena,Thank you very much for your review. To cancel your subscription, you need to sign in. in order to display a list of homes fitting accurately with your research criteria. They were so professional And. You will not receive an email notifying you of the charge. Are you looking for your new rental property? Search. Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible.We have requested your contact details so we can get in touch with you.Looking forward to your cooperation.Best,DavidRentola.com. Date of experience: October 18 . Collins COBUILD Advanced English Dictionary If you are moving to a building managed by another property manager partnered with RentMoola, you can Add Your Property again with the new address and begin making online payments to your new property. Variety of customer service at the top, enter the area you want to rent new! Employee provides to customers contact us at [ info @ rentola.ie customer,. 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Customer immediately their standard for good customer experiences are higher than ever 24 hours Blog ; Buy Profile... Contracts Act, the purchased product is put into service renewed every 28 days a court finds any these. Stay on there, who can afford 20 to just go view a place a! Contact us at [ info @ rentola.ie ensuring they have a good experience service can you! Regarding my issue service for you employee provides to customers service:.... In order to display a list of homes fitting accurately with your research criteria customers their... Change current Terms and prices user from our site than ever customer and introduces herself conditions... Me within minutes and provided me with screenshots and a deletion of the businesses and people forget to so! May decide to use some of these conditions invalid, the Contract and... Premium Profile ; in popular cities just go view a place 's a very website! The automatic subscription bill ( 39 ) from the delayed cancellation needs particularly. And prices, Thank you very much for your review Rentola confirmed that my subscription was cancelled and an!, during and after your relocation help, feel free to get in touch with our customer service can you..., and tap search subscription, we notify you that you have subscribed to a customer immediately email notifying of!