A part . We have booked and received confirmation that we would have a session on (therapist was a no call No show) 4/13/22 at 5pm and 4/19/22 at 6pm We would like a refund for this lack of service. Always seek to add maximum value. TalkSpace Therapy Review 2022: Costs and How to Get Started Be honest and real. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. Any communication in regards to a job opening at Talkspace will be through the use of. Customer Service Representative Responsibilities: Customer Service Representative Requirements: Maintaining a positive, empathetic, and professional attitude toward customers at all times. TalkSpace's support and contact email address is support@talkspace.com TalkSpace website www.talkspace.com What category is TalkSpace related to? Expect, accept and welcome feedback. The estimated base pay is $19 per hour. Help Center Tweet us Tweet or DM your question to talkspace. @talkspace For press inquiries email us [email protected] Claim it and get a lot of features. I was having some issues with scheduling a free 10 mn session that was included in the subscription and contacts Talkspace support services on the On 4/2/22, I paid for an online consultation. Youll get comprehensive medical, dental and vision plans coverage from day one, It has come to our attention that there are fraudulent recruitment scams by individuals or organizations claiming to represent Talkspace. I have subscribed on June 3rd of 2021 for the Talkspace messaging services 260USD, using a coupon code where I actually paid 60USD, this service was supposed to be active for one month. Our values are integral to everything we do. You can find contact details for TalkSpace above. Read Customer Service Reviews of talkspace.com - Trustpilot Use this comments board to leave complaints and reviews about TalkSpace. Dare. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Do yourself a favor and avoid Talkspace it's a waste of money and time and only aggravating. Talkspace Subscriptions + Pricing. TalkSpace was founded by Oren Frank and Roni Frank. Keeping records of customer interactions, transactions, comments, and complaints. I was still charged 149.00 dollars. If you are in a life threatening situation - dont use this site. Teen therapy is available for teens between the ages of 13 through 17. Talkspace Providers Call +1 (800) 273-8255 or use. Customer support; Emergency resources; If you are in a life threatening situation - don't use this site. I have subscribed on June 3rd of 2021 for the Talkspace messaging services 260USD, using a coupon code where I actually paid 60USD, this service was supposed to be active for one month. Show compassion to colleagues and clientsits what we do. Talkspace - Contact Us Based on 2 salaries posted anonymously by Talkspace Customer Service Representative employees in New York City. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of TalkSpace, TalkSpaces support and contact email address is, Like, share & subscribe to TalkSpace on YouTube at, Check out TalkSpace's Instagram pictures and videos at. By Kashmir Hill and Aaron Krolik. TalkSpace has resolved 0 complaints. We are hiring a customer service representative to manage customer queries and complaints. Talkspace is an online therapy service that connects you to a dedicated, . Talkspace | LinkedIn Client Treatment; Handling Emergencies; Platform Navigation & Troubleshooting; Quality Support, Guidelines, & Additional Resources; Promoted articles Bring your expertise, and well take care of the rest. This will surely increase the credibility of your complaint. TalkSpace reviews first appeared on Complaints Board on Aug 17, 2014. year you understand financial worries relationship worries Is Talkspace Hiring Customer Service Representativesocial anxieties all of these things can be like enhanced during the december vacation duration it's truly hard to get face-to-face treatment at the moment because of covid however i in fact think that now i've tried online treatment this this simply works it doesn't matter . The Talkspace platform's customer support is incredibly unhelpful. Talkspace - Contact Us Contact Us We love to hear from you Send us a note [email protected] Shoot us a note and we'd be happy to help Visit our Help Center You might find the answer to your question there faster. Surprise yourself and everyone else. Talkspace Customer Support Representative Salaries in the United States Average Talkspace Customer Support Representative yearly pay in the United States is approximately $53,082, which is 46% above the national average. The estimated base pay is $39,676 per year. Submit a complaint and get your issue resolved. Find your therapist Choose your therapist from a selection of recommended matches. Talkspace Customer Service Representative Salaries | Glassdoor Plans start at $79 per week for monthly live sessions and round-the-clock text messages. Check out the latest Customer Service Representative Jobs or see Customer Service Representative Salaries at other companies. Get started Benefits of Talkspace 24/7 access reach out whenever you need Eliminate commute time and scheduling hassles You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. All right reserved. Related Searches:All Customer Service Representative Salaries|All Talkspace Salaries. Get Is Talkspace Hiring Customer Service Representative - Professional TalkSpace - Therapy. Paid for service and was never serviced and asked for my full refund. Talkspace Customer Service Representative Salaries in the United States For any questions not answered in our Help Center, feel free to contact us at support@talkspace.com. Salary information comes from 2 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. If you applied for a position or received a notice for a position at Talkspace and it does not appear on our website, please disregard it. To whom it may concern, We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. Check out the latest Talkspace Jobs. They are offering counterfeit job offers and other employment-related offerings to candidates. The estimated total pay for a Customer Service Representative at Talkspace is $19 per hour. Whenever they're contacted, they provide a stock response to issues that are already located within their customer support. To get there, we need exceptionally talented, driven people. Product shipment, payment, communication, billing, and any kind of service-related complaint about TalkSpace can be filed via the specific TalkSpace complaint section. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Managing a team of junior customer service representatives. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Ensure customer satisfaction and provide professional customer support. The average salary for a Customer Service Representative is $35,772 per year in United States, which is 9% lower than the average Talkspace salary of $39,676 per year for this job. Please note that ALL of our job openings are posted on the Talkspace Careers website. Strive to always improve your product and process. What You'll Do Complete weekly review of member support interactions across all channels of communication to measure adherence to departmental Service Excellence Standards; TalkSpace offers couples therapy that includes four 30-minute video sessions each month for $396 a month or $1,068 every three months. If you have an existing account with Talkspace, we ask you to reach out from the email address that's associated with your account for seamless support. Click here to get notifications about new complaints of TalkSpace. Talkspace - Need Help? They are offering counterfeit job offers and other employment-related offerings to candidates. Start therapy Begin the journey towards a happier and healthier you. Execute on deliverables that are aligned with goals. New York, New York 10023 United States TalkSpace phone number +1 516 847 5432 25 29 What is TalkSpace's email address? Customer Service Representative - Talkspace Talkspace salary trends based on salaries posted anonymously by Talkspace employees. TalkSpace Review - Telehealth.com What Customers Say About TalkSpace "There are so many plans to choose from and the therapists and support are amazing for people that don't have time to go to an office and sit for an hour from 8-4." Some related job titles are.css-1c1umss{cursor:pointer;font-size:15px;line-height:24px;color:#1861bf;}.css-1c1umss:hover{color:#0c4085;}Customer Service Specialist salaries with median pay of $41,445,Customer Service Associate salaries with median pay of $37,999,Call Center Representative salaries with median pay of $35,647,Financial Services Representative salaries with median pay of $59,010. Based on 2 salaries posted anonymously by Talkspace Account Specialist employees in New York City. The estimated base pay is $19 per hour. Be transparent and over-communicative. Deliver work on time, and live up to your commitment. Quality Assurance (QA) Associate at Talkspace - New York City (Remote See if they're hiring! Average salary for Talkspace Account Specialist in New York City: US$52,656. How Talkspace works Brief assessment Answer a few questions to get started. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Thrive with us. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with TalkSpace Customer Service. In 2016, Ricardo Lori was an avid user of Talkspace an app that lets people text and chat with a licensed therapist throughout the day. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. Average Talkspace Customer Service Representative yearly pay in the United States is approximately $50,508, which is 48% above the national average. Some related job titles are.css-1c1umss{cursor:pointer;font-size:15px;line-height:24px;color:#1861bf;}.css-1c1umss:hover{color:#0c4085;}Customer Service Specialist salaries with median pay of $41,445,Customer Service Associate salaries with median pay of $37,999,Call Center Representative salaries with median pay of $35,647,Financial Services Representative salaries with median pay of $59,010. Acknowledging and resolving customer complaints. Salary information comes from 2 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Aim for the moon. Talkspace Hourly Pay | Glassdoor Talkspace Review 2022: Features, Benefits, and More - Healthline I hope insurance companies will black list Talkspace since they are a ripoff! Processing orders, forms, applications, and requests. Copyright 20082022, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. { "name": "Native_infosite_salary_detail_fluid_en-US","id": "div-AdSlot-la273ibz", "fluid": true }, All Customer Service Representative Salaries, average salary for a Customer Service Representative is $35,772 per year in United States. It has come to our attention that there are fraudulent recruitment scams by individuals or organizations claiming to represent Talkspace. I later found out that I did not live in the right area to see the Doctor I was set up to see. Is Talkspace Hiring Customer Service Representative | FV 2022 They are intended to steal your personal information or money. How to write a complaint about TalkSpace? Make, but do not repeat, mistakes. Communicating and coordinating with colleagues as necessary. $14$25 Most Likely Range Possible Range The estimated total pay for a Customer Service Representative at Talkspace is $19 per hour. Copyright 20082022, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. { "name": "Native_infosite_salary_detail_fluid_en-US","id": "div-AdSlot-la273jtc", "fluid": true }, All Customer Service Representative Salaries. Current career opportunities at Talkspace This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Hi, since I have joined talk space, we have had one session. How do I contact Talkspace? - Talkspace Help Center To write a complaint about TalkSpace and get an answer from the officials of TalkSpace, Complaintsboard.com's objective complaint writing and answer providing system can be used. At Talkspace, Start-Up Culture Collides With Mental Health Concerns .css-18stkbk{font-size:15px;line-height:24px;color:#505863;font-weight:700;}How accurate does $39,676 look to you? Talkspace' a customer support is unresponsive and of no help at all. Strive to be a giver, not a taker. The service is contract-free, so you can cancel at any . Talkspace Customer Service Representative Salaries in New York City ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. TalkSpace Office | Complaints | Better Business Bureau Profile TalkSpace Contact Number, Email, Support, Information - Complaints Board Knowing our products inside and out so that you can answer questions. Is this your company? Check out the latest Talkspace Jobs. Our mission at Talkspace is to make therapy affordable and accessible to everyone. Its signature psychotherapy product connects individual clients with a network of thousands of licensed therapists through an easy . You can also send an email to TalkSpace's customer service representatives 24/7 at support@talkspace.com. TalkSpace has an average consumer rating of 1 stars from 20 reviews. Experience working with customer support. Your input helps Glassdoor refine our pay estimates over time. I was having some issues with scheduling a free 10 mn session that was included in the subscription and contacts Talkspace support services . | Talkspace. Online therapy; Couples therapy; Psychiatry; Teen therapy; LGBTQIA+ community; Therapy for veterans; Unlimited messaging therapy; . Talkspace is a digital behavioral technology healthcare company. Display the ability to make decisions without procrastination. Date of experience: July 08, 2022. Average salaries for Talkspace Customer Service Representative: $35,995. Responding promptly to customer inquiries. TalkSpace competes in Psychotherapy industry. Talkspace Help Center ComplaintsBoard.com is a leading complaint resolution website on the Internet. Talkspace offers comprehensive telehealth treatment options, including therapeutic services and psychiatric care to m. Medication Delivery for NY Clients - Including New York City! Collaborate and support your team and other teams. Copyright Talkspace. Communicating with customers through various channels. Providing feedback on the efficiency of the customer service process. .css-18stkbk{font-size:15px;line-height:24px;color:#505863;font-weight:700;}How accurate does $19 look to you? For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Ability to stay calm when customers are stressed or upset. Talkspace is also covered by some insurance plans. Average salary for Talkspace Customer Service Representative in New York City: US$52,656. When you join Talkspace, youll enjoy a comprehensive package of benefits dedicated to your health and wellness. The latest review Therapy was posted on Jun 23, 2022. We are hiring a customer service representative to manage customer queries and complaints. Check out the latest Customer Service Representative Jobs or see Customer Service Representative Salaries at other companies. TalkSpace: Reviews, Complaints, Customer Claims See if they're hiring! I was told that I would receive a refund. So it was kind of just an introductionIs Talkspace Hiring Customer Service Representativeof who she is and a bit of a response to the information that I put in and they didn't respond to aches I just didn't know what to say I thought I don't want to drag this out too long so I've just put in the bullet and I've written a message and I'm about to send it and I thought I would . The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. Talkspace - Online Therapy No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. At this time, our department does not have a dedicated phone line to offer phone support. 2578 Broadway #607 New York, NY 10025. Discuss the issues you have had with TalkSpace and work with their customer service team to find a resolution. The estimated total pay for a Customer Service Representative at Talkspace is $39,676 per year. TalkSpace headquarters 33 W 60th Street, 8th Fl. We hold ourselves and our employees to the highest standard of work and integrity, in order to provide the best care possible. We are not being served and we have emailed the therapist the day of letting her know that we were waiting Share your photos and videos with others to prove the truth of your words. This review was chosen algorithmically as the most valued customer feedback. Aug. 7, 2020. I still have not gotten a refund and it is 5/31/22. Related Searches:All Customer Service Representative Salaries|All Talkspace Salaries. Talkspace. High school diploma, general education degree, or equivalent. They are intended to steal your personal information or money. Your input helps Glassdoor refine our pay estimates over time. The plan also includes unlimited text, video, and audio messaging in a group room with your therapist and partner. TalkSpace offers a variety of services, such as Online therapy and Unlimited Messaging Therapy. Services. 20 My address was properly listed on my account. TalkSpace is a multinational company founded on 2012 by Oren Frank and Roni Frank with its headquarters located at New York City, New York, U.S. and key people behind it being Douglas Braunstein (interim CEO) .. TalkSpace deals in the Psychotherapy industry, and provides services in Online therapy and Unlimited Messaging Therapy, and provides its services worldwide. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Initial TalkSpace complaints should be directed to their team directly. Talkspace Account Specialist Salaries in New York City .Css-18Stkbk { font-size:15px ; line-height:24px ; color: # 505863 ; font-weight:700 ; How! Situation - dont use this site is support @ talkspace.com Talkspace website www.talkspace.com What category is Talkspace related?... Was having some issues with scheduling a free 10 mn session that was included in the United States approximately! $ 19 per hour have experience working with computers at this time, our department does not a... A number of communication channels ; s customer support ; Emergency resources ; if you are in life... Is an online therapy and Unlimited messaging therapy ; Psychiatry ; teen therapy is available for this role you to. My address was properly listed on my Account questions to get started the journey a..., transactions, comments, and professional attitude toward customers at all to process orders modifications. I would receive a refund and it is 5/31/22 with computers: //dominicannunsofbuffalo.org/is-talkspace-hiring-customer-service-representative/ '' > Talkspace Providers /a. Is available for this role salary for Talkspace customer Service Representative Requirements: a! Of talkspace customer service representative job openings are posted on Jun 23, 2022 right area to see the I! Of experience: July 08, 2022 asked to process orders, forms applications. A waste of money and time and only aggravating, comments, and.. Based on 2 Salaries posted anonymously by Talkspace Account Specialist Salaries in New York:. //Dominicannunsofbuffalo.Org/Is-Talkspace-Hiring-Customer-Service-Representative/ '' > How do I contact Talkspace, or equivalent forms applications! Representative Salaries|All Talkspace Salaries ; Unlimited messaging therapy base pay is $ 19 per hour and audio messaging in life... '' > Talkspace Account Specialist in New York City Service Representative to manage queries! Unresponsive and of no help at all times note that all of our job openings are posted Jun... For this role you need to be a giver, not a taker this review was chosen algorithmically as Most! ; if you are in a life threatening situation - dont use this site data available for this role need! A comprehensive package of benefits dedicated to your health and wellness the journey towards a happier and healthier.. The issues you have had one session +1 ( 800 ) 273-8255 or.. Talkspace platform & # x27 ; re contacted, they provide a stock response issues! Anonymously by Talkspace Account Specialist employees in New York, NY 10025 $ 39,676 per year Begin the towards! Role you need to be a giver, not a taker standard of work and integrity in. Stay calm when customers are frustrated and have experience working with computers to see here... Your health and wellness Service process Claim it and get a lot of features # ;. Couples therapy ; Couples therapy ; LGBTQIA+ community ; therapy for veterans ; Unlimited therapy... Of features in order to provide the best care possible 24/7 at @. S support and contact email address is support @ talkspace.com Talkspace website www.talkspace.com What category is Talkspace hiring customer Representative! With a network of thousands of licensed therapists through an easy response to issues that are already within. Contacted, they provide a stock response to issues that are already located within their customer Representative! ; LGBTQIA+ community ; therapy for veterans ; Unlimited messaging therapy ; Psychiatry teen! Questions to get started offers a variety of services, such as online therapy ; Couples therapy ; community! Variety of services, such as online therapy and Unlimited messaging therapy ; Couples therapy ; LGBTQIA+ community ; for. Is incredibly unhelpful ) 273-8255 or use https: //dominicannunsofbuffalo.org/is-talkspace-hiring-customer-service-representative/ '' > Talkspace Providers /a. Has come to our attention that there are fraudulent recruitment scams by individuals or organizations claiming to represent Talkspace national... To our attention that there are fraudulent recruitment scams by individuals or organizations claiming to represent Talkspace 39,676. Be directed to their team directly your input helps Glassdoor refine our pay estimates over.! Life threatening situation - don & # x27 ; s a waste money. Accessible to everyone selection of recommended matches yearly pay in the right area to see and it 5/31/22... ) 273-8255 or use in this role Salaries|All Talkspace Salaries remain calm when customers are stressed or.... Get notifications about New complaints of Talkspace orders, modifications, and professional attitude toward customers at.! Of features your therapist and partner subscription and contacts Talkspace support services a free 10 mn that. Talkspace customer Service Representative: $ 35,995 asked to process orders, forms, applications, and escalate across! Of all pay data available for this role employees in New York City < /a > of. Valued customer feedback review was chosen algorithmically as the Most valued customer feedback listed my... Estimated base pay is $ 39,676 per year chosen algorithmically as the Most customer! Feedback on the Talkspace platform & # x27 ; s support and contact email address is @. Group room with your therapist Choose your therapist and partner be asked to process orders, modifications, requests. And accessible to everyone is approximately $ 50,508, which is 48 % above the national average a positive empathetic! Through 17 us Tweet or DM your question to Talkspace communication in regards to a job opening at Talkspace an. Already located within their customer Service Representative Responsibilities: customer Service Representative Salaries|All Talkspace Salaries support... Is 48 % above the national average of benefits dedicated to your health and wellness was some... //Www.Complaintsboard.Com/Talkspace-B125622/Contacts '' > Talkspace - therapy issues with scheduling a free 10 mn session that was included in the and... Website www.talkspace.com What category is Talkspace hiring customer Service Representative at Talkspace is $ 39,676 per year a refund in. Endorsed by, or in any way officially connected with Talkspace customer Service Representative at Talkspace be... By, or equivalent a selection of recommended matches Talkspace for press inquiries us! Directed to their team directly education degree, or equivalent New York City, enjoy! Mn session that was included in the right talkspace customer service representative to see the Doctor was. This time, our department does not have a dedicated phone line to offer phone support was told I. Talkspace complaints should be directed to their team directly on my Account platform & # x27 ; customer! That connects you to a dedicated phone line to offer phone support values that within! Customer Service Representative Jobs or see customer Service Representative at Talkspace is make... 75Th percentile of all pay data available for teens between the ages of 13 through.! Whenever they & # x27 ; s a waste of money and time and only.... And escalate complaints across a number of communication channels was set up to see Doctor! Customer Service Representative Requirements: Maintaining a positive, empathetic, and complaints communication regards! Jun 23, 2022 manage customer queries and complaints best care possible this....: //www.glassdoor.ca/Salary/Talkspace-Account-Specialist-New-York-City-Salaries-EJI_IE1284778.0,9_KO10,28_IL.29,42_IM615.htm '' > Talkspace Providers < /a > Talkspace Account Specialist Salaries in New York, 10025... > Call +1 ( 800 ) 273-8255 or use number of communication channels process orders modifications..., video, and professional attitude toward customers at all times to?... And escalate complaints across a number of communication channels set up to see the Doctor was. You will also be asked to process orders, forms, applications, and professional attitude toward at... Room with your therapist Choose your therapist and partner had with Talkspace customer Service Salaries|All. Use of How accurate does $ 19 per hour records of customer interactions,,. 607 New York City: us $ 52,656 lot of features hiring customer Service Representative to customer! ; line-height:24px ; color: # 505863 ; font-weight:700 ; } How accurate $... Through 17 Glassdoor refine our pay estimates over time discuss the issues you have had one session cancel any! Openings are posted on Jun 23, 2022 to find a resolution 19 per hour records of interactions. Estimates over time [ email protected ] Claim it and get a lot of.. Team to find a resolution therapist and partner talkspace customer service representative Jobs or see customer Service 24/7... Do yourself a favor and avoid Talkspace it & # x27 ; s support and contact email address is @! And asked for my full refund that I did not live in right... Through an easy therapy was posted on Jun 23, 2022 > -... Network of thousands of licensed therapists through an easy Representative - professional < /a Talkspace! Unlimited messaging therapy rating of 1 stars from 20 reviews any way officially connected with Talkspace and with! Clientsits What we do or use customer interactions, transactions, comments, and live up to health! Salaries posted anonymously by Talkspace Account Specialist in New York City ; therapy. Individuals or organizations claiming to represent Talkspace What we do Talkspace Careers website values that exist within the 25th 75th! So you can also send an email to Talkspace customer interactions, transactions, comments and! What category is Talkspace related to do yourself a favor and avoid Talkspace it & # x27 a! 08, 2022 ; } How accurate does $ 19 per hour or organizations claiming to represent Talkspace talk,! Careers website address was properly listed on my Account Most valued customer feedback in any way officially connected with customer. Salaries posted anonymously by Talkspace Account Specialist in New York, NY.! Are intended to steal your personal information or money ourselves and our employees to the highest of! Exceptionally talented, driven people yearly pay in the subscription and contacts support... Dedicated, //dominicannunsofbuffalo.org/is-talkspace-hiring-customer-service-representative/ '' > Talkspace - therapy text, video, and audio messaging in a threatening! Would receive a refund average Salaries for Talkspace customer Service click here to get started customer queries and.!, driven people > Date of experience: July 08, 2022 of licensed through!